KFC — Restaurant in Universal City

I pulled up to the drive through and said hello, no response. Waited and said hello again, no response. 5 min later finally someone said what can I get you. I attempted to order an 8 piece extra crispy and he said " I have to see if we have that." Then he came back and said they don't. I then said "ok let me get an 8 piece regular" he then said " let me see if we have that" this was really weird to me. Once I finally ordered, I pulled up to the window and was not greeted politely at all. He said my total and snatched my card from my hand. When he handed me my food and card back he didn't say a word, just stared me in my eyes with a irritated look on his face. I left feeling very uncomfortable. The chicken looked and tasted like it had been under a heat lamp for hours and was hard as a rock. It was $34 dollars and we couldn't even eat it :( . I ended up having to make top Ramen for dinner because that's all we had at home. I didn't get the name of the worker but he had long blonde hair and two lip piercings that were black. I'm very disappointed in this and will not be returning to this location. Wish I could get my money back but when I called the store it just rang and rang. They were not busy and this interaction was...

1st thing ordered was 2 piece fill up. Guy says we're out of dark and can substitute white. Said that would be fine. More on that later. Have to park out front with no way to enter the store if it's wrong btw. Anyway, get our order and ask if we got our sauce for the tacos. Nope, he goes to get it. We start checking the bag and he comes back and we say we're missing a taco. Off he goes again. Comes back with the taco and we inform him the portion of mashed we ordered was also missing. Off he goes again. Come back and we leave. I pretty much had given up at that point. Get home and the substitute piece of chicken was the smallest wing ive ever seen. Would have taken maybe three of those to equal a leg. Not to mention the baja blast wasn't even close. Guy in front of me went back through the drive. His order was probably wrong too. Server was nice about it, but man, what a messed up order it was. We eat...

It seem the always mess up my order, when I get a taco supreme with no lettuce, they leave everything else off, it just meat inside oh heaven forbid you order it on a cheese shell, you'll get little meat and that's it. Pretty much any special you have on your order, they will muck it up, so check it at the window every time. Hell went KFC side last time and my dumb butt didn't check it, I got to work the chicken sandwich hap pickles on it and no mayo and the nuggets was a 4 pc sure the way another one in there about the size of a dime that they called my 5th pc. I can only say one good thing about that place, they have awesome sweet tea just don't order the half gallon cause if uour goin to work they will charge you for a cup. Sorry but if any orders a half gallon it should come with at bear minimum 2 cups with ice, that place just need better...