Kazan | Japanese Cuisine & Sushi Bar — Restaurant in Vacaville

We had a baby roach crawl on the table, after telling the waitress, she just asked if we wanted a diffrent cup, None of our food came out correctly, the appitzer came out with the rolls, then they forgot to give some of our 6 roll order. Once we finished eating the waitress came out to bring us soup, however we all so put off by the roach under the cup we refused the soup.

I would never eat here again, because of the roach that came out from under the table, the floor under the table was littered with various food, so it was roach heaven.

to make it worse there are not other food places beside the establishment, so the roaches did not come from other place but are in this resturant.

I will be reporting this to the US Food and Drug administration, because food code is strict about insects and rodents.

It could be a isolated event, however our white tea cup had brown spots and stains inside the ceramic tea cup, We asked for another cup and that cup had food crumbs also.

All in all the look and feel of the place is nice but the roach gets it a thumbs down.

I will post the case number after I repost restuarany tomorrow as it was Sunday...

I woke up today super hungry for sushi, as is normal for me. I’m a bit of a sushi connoisseur, and this was my first time here. The lunch time reopening was at 12:00pm, I placed my order for a rainbow roll and tekka roll. When I placed my order at 12:04, the lady over over the phone said it would be 20 min.

So I waited In my car and then came inside around 12:15. At 12:25 the meal was ready.

The meal came out to like $16 and some change.

It was DELICIOUS. Having tried about 20 different sushi spots in the neighboring area from Vacaville to Sacramento, I have to say this was the best sushi meal I’ve had yet. The price was also perfectly reasonable. The dish was also very nicely presented.

I’ll have to try this place again with their cooked options, as both the rainbow and tekka rolls only use raw fish, but as far as I can tell, I’m not going back to Hisui or Umi across town.

They only do take out, because of covid, and there’s no outside seating. Still come anyways.

This place is quality, for a...

I've come here for years because they have my favorite roll. I've brought many friends and family here, introducing them to Kazan, a restaurant we all frequent at now. We've experienced good customer service and more than often bad customer service but today was the worst EVER. It was my sister`s birthday. A 20 minute wait to be seated turned into 50. Service was garbage then 2 hours into this crappy experience, we're told no credit/debt cards "I hope you have enough cash or checks". Our bill was about $120 and we only had $100 in cash. The manager/owner apologized for the terrible service but claim none of it was their fault because they were "too busy" and there was nothing she could do to help, but suggested I bring the rest of the money later. We won't be coming back, not just because of this, but because overall their service sucks. And the birthday girl ended up writing a check for...