I was so excited to finally check this place; really looking forward to the imperial stout.
However...
I will have to share with the masses who would chose to be interested in such things, that if you are a person of visible ethnic background, traveling with a group who are of visibly non-ethnic backgrounds, be prepared to suffer the embarrassment of being the only one at the table be required to show a stamped passport in order to he served. In all my travels, I have not seen this. I would have actually not been bothered about it at all, if they had required additional identification from all of us at the table. I enquired with the manager on duty and was scoffed at, but not given further explanation For me, even as a non-ethnic person, this meant the end of my stout pursuit.
Also, I love comfort as much as the next person and heat waves are a challenge to endure but, having two, very large air-conditioners in an severely poorly insulated outdoor patio blowing on full...I dunno people. In a state that is suffering increased environmental and energy challenges, there must be a better way to do this that is not contributing to the problem.
I’m sure the beer is probably great. I’m sure its not the only place. We vote with our dollars.
Why is there not an option...
Read moreDate visited: 6/30/2024
BEFORE ANYTHING: the food was amazing. Go for the food. The waitress I had was amazing. Management/shift lead was not up to par. Because of a bad management interaction, we will no longer return. We spent over $250 during. We will be going to BJ’s across the street next time.
I’m giving this place a poor review due to either the management or shift lead at the time that was there. Whoever was wearing a green shirt that gave my company and I a bad time about the bill. Originally, our waitress said we cannot split the bill but we could split the payment on various cards, which we understood. Later on a woman wearing green, came up to us, and said “we can’t split the payments.” and started being passive aggressive towards us, when it wasnt even our idea to do this payment method. We were fine paying it on one card, but our waitress offered it, so we took the offer. Our waitress was very pleasant but as soon as the green shirt wearing Management/shift lead came, she immediately made our experience from a 5 star review to a 2 star review due to that leaving a horrible taste in our mouths. Due to this, I will no longer return, but for anyone considering to go there. The food was great, but the management and nice communication...
Read moreBella is truly the cornerstone of excellence at UoB in Vacaville. As the manager, she consistently demonstrates exceptional leadership, professionalism, and dedication to her team and customers. Bella’s commitment to delivering an unparalleled dining experience makes her a standout not just in Vacaville but across all UoB locations in California.
In addition to her managerial expertise, Bella excels as a bartender and server, consistently setting the standard for customer service. Her warm demeanor, efficiency, and ability to anticipate customer needs make every visit memorable. As a proud mug club member, my family and I are always treated with the utmost respect and care, creating a genuine sense of belonging. Bella goes above and beyond to ensure that we feel valued and appreciated as part of the UoB family.
Bella’s exceptional contributions to UoB deserve recognition, and I strongly believe she is deserving of an excellent pay raise. Her hard work, professionalism, and dedication set a shining example for others and contribute significantly to the outstanding reputation of...
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