Arby's — Restaurant in Van Buren Charter Township

I went in like every other day, ordered a roast beef sandwich sliced thin, the general manager tells me it’s already pre cut and nothing she can do about it, I didn’t say anything but thought to myself if you advertise it’s sliced fresh how is it pre sliced? And what made me angry but held my self back was the fact that I come there a few times a week for lunch and the cashier and cook always cut it thin for me, I don’t see how a GM can say that the meat is pre sliced and she can’t do anything about it, yes you can, you type “ask me” on the order and when the person on the line asks what that is you tell him sliced thin, like they do every other time I come around. Never going back there, she also gave me the scrapes of fries, hard and nasty. ...

We have ordered off DoorDash here a few times. Anytime we got the French Dip, they never send the sauce with it. So we stopped getting that, but everything seemed just fine.

Tonight we ordered again and got one of each of the Limited Time Sandwiches (pulled pork and the brisket). Those come with either the Cedric’s sauce or the Anthony sauce, we ordered one of each sauce. And yet again they send no sauce with it. The point of those sandwiches is the sauces. If you ran out then you should take them off the availability on DoorDash (the Sandwiches not the whole establishment) or have the driver contact us. Instead you just neglect to send it, also the sandwiches weren’t even tagged correctly. Do better Arby’s and get...

Arby's has been moving further and further price wise to almost becoming part of a new trend of "upper scale" fast food, like Panera Bread or Culvers. That wouldn't be a bad thing if their food was a little better. Still I'm a big fan of their (I'm going to guess seasonal) orange cream shake which is on par with Olga's. I'll leave alone the typical chain stuff and say that this location, which had hiring signs everywhere, needs to actually hire people. We waited 5 minutes too long, in fast food, that's a capital crime. I don't eat fast food often (or as much as I use to) but Arby's is still a decent place when you just can't stand...