Uncle Gino's Pizza & Ristorante — Restaurant in Ventnor City

I had a less than satisfactory experience at this establishment. Our waitress had zero personality skills and clearly appeared impaired. She paid no attention to our order and constantly asked questions that we had already addressed. Our food arrived sporadically. One entree and side came out before our appetizer was even addressed. We finished our meal and requested our check. Our waitress boxed up the majority of our meal and brought our check over to the table. She dropped the check onto the table and proceeded to stand over me as I filled out the tip section of the bill. This was not only rude, but it was unprofessional. When we got home to put the leftovers in the fridge, I found marinara sauce dripped throughout my house. The waitress did not place a lid on the container, which ruined all of the leftover food and stained our carpet. It's a shame that this establishment that we eat at every weekend all summer, is ruining their reputation. Many of our friends and neighbors have commented that the food has been awful this year. The following day I returned back to express my concerns with my terrible dinner experience. The staff did not care at all about the experience that we had. They told me the owner was too busy to speak with me and there was nothing that they could do to remedy my situation. All I asked for was a credit to give this place a second chance, but that was too much to ask for. I hope that all my fellow Ventnor, Margate, and Longport residents read this and take take a second thought when ordering your next pizza. To the owner, if your read this, all you had to do was offer a $30 credit and so I’m sorry. When success gets in the way of giving good customer service, the next step is Out...

I came home from work exhausted and didn't feel like cooking. I'm new to the area so a few people recommended Uncle Gino's. I ordered a stromboli with pepperoni and ham instead of sausage. I got my stromboli in a timely manner and my total was $16 . The delivery driver didn't offer change after I handed him a $20 so I responded "your welcome" and told him to keep it. He also had me come to his vehicle to retrieve my food. That was a first for me. So I began eating my stromboli but it was full of sausage. So I phoned the restaurant to tell them and the girl quickly said they would send another. Again, the delivery driver called me and told me that he could not come to the front desk of the apartment building and said that I needed to come to his car because he had other deliveries. I've NEVER heard of having to go to a car to get delivery food. I called the restaurant again to tell them that their delivery driver would not enter me building to deliver my food and the girl said that the manager was gone and asked if she could help me. So I told her the story and let her know that after the problem s I've had, I would not order from them again. Her response was OK! I let her know that the driver wouldn't bring my food to me and she hung up! Seems that this restaurant makes so much money that they don't need...

Beware! Anti Semetic, very unfriendly & unprofessional ... never used to be like that there. Ordered non-meat hoagie off their online menu, we opened hoagie at home it had ham. Called restaurant explaining they made a mistake. Manager with Italian accent yelled through phone via order taker , blaming us for not "asking" if there was meat when online menu made no mention of meat for this hoagie. We returned to restaurant 1 hour later with hoagie, showed nasty manager what we ordered from his own online menu, and he aggressively argued with us eventhough he saw for himself. No reason to raise his voice, we didn't make this up, and we just wanted hoagie we ordered as printed on their actual website menu is all we said. Manager made unnecessary angry comment to us about being an Italian restaurant not kosher restaurant, "all our food has meat, go to kosher for meatless food." All we wanted was a meatless hoagie selected from Uncle Geno's Ventnor online menu. He's an awful business person & a disgraceful human to make such comments in a restaurant full of people watching & listening. Shame on...