The UPS Store — Local services in Margate City

I have been coming to this UPS store for several years now to return items and each time the ladies who work there have been passive agressive and complaining about doing their jobs.I am always poliet, asking how their day is, thanking them for their service. These women constantly give off the impression that they do not enjoy their jobs. Today I came in with a large amount of items to retun. Upon being called up I sincerly apologized because I understand that it wasn't ideal. After I went to my car I realized that I forgot to retun a couple of my items, as I waited in line one of the employees Michelle started talking behind my back to the two customers in front of me. She said how I constantly come in to retune things and that it was ridiculous that I do it so often. I understand what it is like working in customer service and there are days where I am tired and had enough but I never stoop so low as to talk about a customer in front of...

Do not trust them to package your items! I had them package & ship three computers, two towers and a laptop. All three were destroyed due to the completely inadequate packing job their employee did. I tried to work with them to rectify my loss, I have only received the amount that they got from UPS Corporate. They took no responsibility for the fact that their employee was to blame for the lack of packaging, the UPS shipping was not the issue! They didn't even reimburse me for the cost of the packaging and shipping. As a business owner myself, I can tell you that this is no way to run a business! If your employee drops the ball, you should bend over backwards to fix their mistake, they chose not to. I am completely dissatisfied with their handling of my packaging and...

I've had constant problems with this store and the manager William for going on over a month now. I've called him and explained that the original delivery address had to be changed for me to recieve my packages. He said once they come back to the store no problem but once that happened they have only kept on sending my packages to the original delivery address instead of the new one. My packages have been in transit back and forth between new Jersey and Nevada. Additionally when I call none of the associates are of and any help and at one point the manager William just simply ignored my calls until the store closed...