Charleys Cheesesteaks — Restaurant in Vernon Hills

Wherever you go, Charley's always delivers that same consistent yummy taste as well as solid customer service.

I suppose some folks especially if they grew up in PA may not agree with the taste as far as authenticity but for a chain, they seem to do pretty well.

My father who was born & raised in Eastern PA actually says Charley's has a decent sandwich. There are literally at least a couple of thousand places in PA alone to get a cheesesteak and doesn't necessarily have to be in Philly for a good one.

He grew up favoring cheesesteaks with just the red sauce & onions but out here it seems difficult to find a venue that will make it that way and also many places tend to use soft bread when it should be a bit on the hard side such as a hoagie roll.

Around here, this is one of maybe 3 different venues I'd go to when in the mood for a cheesesteak. Lately this location has been boomin' with the closure of some fast food venues in the foodcourt in preparation of the Hawthorn 2.0 project.

Either way, Charley's prices are still reasonable enough despite the inflated prices everywhere and always happy to support both franchise and...

I work in the mall, so I like to support other businesses, as I’m in a family owned business my self. I’ve supported this location a lot of times and really didn’t like how I was treated but today takes the cake. The cashier lady took my order sent me on my way. Once I checked it was wrong, went back the second time claimed they fixed it, it was still wrong. Went back a 3rd time spoke with the owner who basically didn’t have time to hear what was wrong with the order or try to rectify the situation. Just gave me my refund and went about his business. Every single person in that establishment needs a class on...

Charlie’s food is good but the service sucks. The guy hamil is really rude. I honestly felt that he is being racially prejudice towards me for looking Hispanic. I was just looking at the menu and he kept yelling at me to order with the cashier. When other customers stopped at the same spot I was he greeted them nicely. I for sure will never ever visit Charlie’s location at the hawthorn mall in Vernonhills again. He needs some customer service training especially having a business. I rated 1 star but it’s in my view zero stars. My money is worth the same as other...