Mariscos Nayarit — Restaurant in Virginia Beach

Beware! My lunch was over $200 dollars! This restaurant will rip you off and not care. I came for lunch and ordered an appetizer, one chicken quesadilla (for my toddlers to split) 2 drinks and grilled Red Snapper. When I got the bill, I couldn’t believe the price! When I spoke to our waitress (Sandra) she said it was market price. My issue is why isn’t this told to the customer? If you’re going to be charging astronomical prices for food shouldn’t the patron be informed first? Most places I’ve eaten at will at least warn you that the market price is high and ask if you’re still interested in ordering that dish before it’s cooked and served to you. $109 for Red Snapper is ridiculous. I spoke with the manager (Ricardo) and he wasn’t much help. He said all the right things, but offered nothing. When I asked what he could do about this he said he could buy my next meal, but he never even asked my name. The fact that I even had to ask tells me everything I need to know. They don’t care. If I was properly informed, I wouldn’t have ordered the Red Snapper. I don’t think anybody in their right minds would. It’s completely unacceptable to not have transparency with your customers. Like who thinks they’re going to a Mexican restaurant for LUNCH and would be charged over a hundred bucks for fish?! How does that align with everything else on the menu? This place is not a high-end restaurant! They also add an automatic 15% gratuity to my bill because it’s over $100 dollars. This is why I believe the servers are dishonest with disclosing the price of the fish because it secures them a good tip with the automatic gratuity. I was ripped off by this establishment and it’s a shame. I didn’t know I would be paying for a grocery bill for lunch! In this economy…. Let that sink in. I will NEVER eat here and this restaurant should be ashamed of themselves for ripping off their customers. That’s not a great way to conduct business. I’ve never felt so ripped off in my life....

BEWARE ROACHES

A group of friends went out last night for food and drinks, but the evening took a disappointing turn. It all began with receiving complimentary chips and dip, only for a chip to fall into the sauce when the waiter placed it on the table. To make matters worse, the waiter used his bare hand to remove the chip. Despite this unsettling start, they tried to overlook it and enjoy their night. However, things went from bad to worse when a roach was spotted crawling up the wall and onto the table within just 5 minutes of ordering. Disgusted, we informed the waiter that they no longer wanted our order (which we haven’t even received yet) and decided to leave. Shockingly, the waiter accused us of dining and dashing, called the police, and even followed us to the car. The situation escalated with the waiter demanding payment for drinks we never got. He even suggested we take the alcoholic drinks to go, which is illegal, and failed to check anyone's ID which is illegal. This experience left a sour taste in everyone mouths, and we strongly advise against visiting this establishment due to its poor cleanliness and unprofessional staff who lack basic customer service skills. Roaches are scared of light, so to see them crawling in the open proves the what standard of “clean this place has” . I do believe we was targeted for being young women and being women of color. He did try to use the police as a way to bully us into paying for roach filled drinks we never received or wanted.THEY...

Avoid this restaurant at all cost!!!! Asked for a Catarito drink and they sent me a mojito. I was willing to drink it and didn’t return it. But then when I took the first sip it pure lemon juice!! Very very sour. I told them and immediately the manager got defensive and starting telling me I ordered it incorrectly. No special instructions were given. I ordered from the menu just as it is. And when he walked away he started telling all the staff and they came over stating to see who returned the drink. This wasn’t even the worst part.

The waiter was even ruder at this point. Didn’t even refill our water and when we talked to her she would make faces.

When we ordered our food. My daughter ordered a red snapper. Mind you she’s young. They took advantage that we didn’t ask the price and brought us the BIGGEST fish they possibly had at this restaurant and charged me $98 for a fish!! I mean it came out on a party platter. Absolutely ridiculous.

Time for the tab. It was 4 of us. They included the tip on the tab which ended up being $40. Nowhere in their establishment does it say gratuity is automatically charged.

The waiter was rude from the beginning.

We talked to the manager and he said that all he can do is refer us to complain on Google.

I’m Hispanic and have lived here for over 20 Years.

AND THIS IS THE WORST RESTAURANT IN HAMPTON ROADS.

We should have know better when we got here and it was empty on...