Jersey Mike's Subs — Restaurant in Virginia

This is the first Jersey Mike's I have tried. I have been twice. The first time I ordered in store. The medium big kahuna philly was good, but small for $10 and it took 13 minutes to get. The second time I ordered, I used the website and placed an order for a medium club sub with special instructions to have it toasted or heated. I ordered 10 minutes before arriving. When I got there, it was not on the take out rack, so I sat down. A few minutes later a gentleman asked what I ordered and if it was online. I said I ordered a club sub online and asked for it to be heated. He looked around for a minute, found a ticket that had apparently been misplaced, he apologized and said it would be ready in a minute. A few minutes later he said here ya go and apologized again for the wait, which from my online email confirmation to getting the sub was 18 minutes. I got back to my office and the sub wasn't heated or toasted and like the philly, is small for the price. The employees are nice and friendly, but it's hard to justify 13 to 18 minutes of a 30 minute lunch break to get a single sub, especially when ordering...

The lady who helped cut the fresh deli meat was amazing, she helped me navigate my first ever Jersey Mike's visit. She was quick and efficient and basically did laps around the other 3 male employees. The man who added the toppings to my sandwiches was the slowest employee know to man, that being said i gave him a chance but thw problem came when i was the only customer then I get to him and there were 10 other customers waiting. He wasn't efficient at all and once I got home my friend advised he forgot her bacon and since I had never been there before I didn't know I needed to remind him of what meats came on that particular order. I ordered two 6in subs and one wrap, all cold cuts and one bag of chips, it cost 29$. This is much higher than Subway but there is a lot more meat on the sandwiches. I personally would order a 4in sub if it was an option (it may be) on my next visit. The subs were huge and more than enough. The subs my husband and I ordered were the "Super Sub" and I added turkey to mine. We enjoyed them but the sandwich wasn't anything special, just a...

Listen, if you aren’t drug testing, at least make sure your employees aren’t high on the job. I walked in to order. I walked up to the counter. Dude was so high he was stuck in a daze and didn’t greet me or even make eye contact. I told him my order and ended with a question to which he didn’t reply because he was HIGH out of his mind. It was weird af. So I asked again and he finally came to. He didn’t put my order down right and I saw the other employee making it wrong so I asked them if it was my order they were making. When they said yes, they told me it didn’t say the ingredients I didn’t want on the order ticket. It was a simple order. The corrected order was tasty. Made well, and quickly because there was no...