Jimmy John's — Restaurant in Virginia

I visited there recently and got a default menu item "french" style whatever that means - which I assumed was the smallest sub they sell based on the menu board, a small bag of chips, and a bottled coke. I was stunned when I was charged over $23 for this individual lunch! On top of that, I was presented with a tip screen which was designed such that if you didn't leave a tip (which I had no intention of doing after being charged $24), you were forced to press two keystrokes. This meant that the staff knew that you left no tip when they saw you press two keys on the screen. Not the staff's fault: it's the marketing folks' fault in my opinion: they did it on purpose, to guilt us into leaving a tip. The staff was absolutely wonderful and the turnaround time for my order was astounding. Think about it: a family of four would have been presented with a $100 order and still have been presented with the rigged tip screen. I feel that if I pay $24 for a subarine sandwich lunch, the owner should be able to pay a living wage to the staff without my having to participate. The sandwich was absolutely delicious. But unfortunately, I...

I am not usually one to write reviews but I just have to this time. I do not order from jimmy John's often so I'm not super familiar with the menu. I ordered a box lunch thinking it came with a drink. I paid for my meal and asked for a cup, the cashier informed me my purchase did not come with a drink and asked if I wanted to add one, being in a rush I said no thank you. I left and went to me car, a manager came outside to my car and offered to get me a drink and apologized for the incovience and then brought it dout to my car. She went above and beyond to make sure the consumer was satisfied! I will be ordering from there again and telling everyone how wonderful the staff is! Also the food...

I love Jimmy John Subs. We visit a store at least twice a month. This visit, the food was excellent. I had the Vito Italian Sub with mayo. The drink was great, and the restroom was sparkly clean. My only issue was that I was the only person in line (7:30 p.m ) and it took about 10 minutes to get my sandwich. I'm not sure if more stocking of salads, or meats was needed, but nobody left the food prep area, and it didn't seem by observation that the employees were goofing off etc. Not sure really what happened. But, anyway, it was good food, just not the normal crazy fast service I usually receive. I hope next visit will be...