Walked in just now to order a pizza at the counter. Apparently getting a new customer at the counter to order ther namesake is just not on their list of things to be excited about. I am 41 years old, but was treated like i am the same age as their probably 25 year old working the counter..... mumbling his questions to me, forcing me to have to say....huh? What? Mumbling as if hes not happy i am interrupting his task of folding boxes and getting them ready for....new orders?
Nothing like being rushed to be done with your order after every word you say..."Is there anything else?"...."is there anything else?". One would think that the averagly educated pwrson would be able to somewhat ascertain through voice inflection, especially if you hear orders all day, when an order might be completed. Because otherwise, it comes off as rushy, impatient and rude.
Once the order was completed, he went back to his conversation with his coworjer about someone taking a selfie in the backseat of whereever and with whoever....who cares....I still needed to know how long to expect to wait there outside. So i am forced to interrupt again. "Excuse me, so....shoukd i expect like maybe 10 minutes? 15 minutes?"
"Yeah yeah, 10 minutes."
My god. What happened to Ledo Pizza over here in Arlington. Qhat a qaste of its already crappy...
Read moreI ordered a large pizza for carry out and the price online showed $23.98. When I went to pick it up the cashier told me the price was $32.98. I asked him where the $9 difference came from and all he said was "that's what it's ringing up as" I showed him the online price on my phone AND the price on the handout menus as well as the giant menu behind him. They all showed $23.98. He just kept saying "this is what it's ringing up as". When I asked him if he was going to honor the advertised price he refused. I asked if he had the ability to honor the price, he said yes but refused. (I was respectful throughout this process and was simply showing him that's not the price)
Not honoring an advertised price is bad business but that's not even the worst part... When I asked to speak to the manager he said that he was the manager and got in my face as if he wanted to fight me.... I'm not sure what kind of establishment allows a manager to behave this way but I'll never eat at this location again. I hope the owners or someone above him see this review and fire that manager. You can't have a manager that tries to...
Read moreI’m torn to give this a 2 or 3 star rating. I love pizza and in all of my almost 50 years have never picked up a pizza and drive 6 mins to the house and have it ice cold(especially when I was told that it was remade) as well as the wings.
The order was mixed up and I was given the wrong pizza. Mistakes happen. No problem. I’ll return it and get my pizza. However, my initial order had been sitting for over 25 mins.
I was told they would remake it. I asked specifically, it won’t be reheated,correct. I was assured, it wouldn’t be. Well, we all know reheated food doesn’t hold the same heat as freshly cooked food and crust doesn’t hold up the same either.
I’m disappointed that our patronage wasn’t enough to make their error right. Integrity is everything.
The flavor was good(ate a slice once I parked the car at home; that’s when I just shook my head. I realized they had reheated the pizza) and I had to reheat it again for the family. Flavor held on. But it’s disappointing.
I hear their pizza is good. I am just debating whether or not to give them...
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