Little Caesars Pizza — Restaurant in Virginia

Hot N Ready is not a option at this facility. On several occasions I’ve been to this location and it is always a LONG wait. A few weeks ago was told it would be 10 minutes, 45 minutes-hour later we can get a pepperoni pizza. Same thing yesterday went in for a simple order 1 pepperoni, 1 cheese, and bread sticks. They had no pepperoni ready was told it would be a 45 minute wait. So I settled for their only 2 cheese pizzas and breadsticks. I was thinking good luck to the next customer because they had literally no pizzas ready. In my opinion the lack of service and production is a direct reflection of management. This has been happening for months at this location. Either there is no manager working to ensure production and other standards are met or they are significantly under staffed. I would give the benefit of doubt and surely hope it’s not being tolerated and allowed to operate in this manner. I hope things change so customer can get what...

Honestly, this has been my go to location since I moved to the area, and have never had any issues. Recently, I've had an experience with an employee giving me an attitude about Crazy Sauce.

Story time - one time I ordered a couple of Italian Cheese Breads from the location on Courthouse Rd, asked for Crazy Sauce, and the employee let me know it came with the Italian Cheese Bread - no extra cost. Fantastic news, saving a few bucks is always great.

Now, I recently ordered few Italian Cheese Breads from this location, and the woman let me know they know longer give it out with certain food items. I asked when that changed, and all she said was "a while ago". Literally the week prior, it wasn't an issue. I don't generally care about spending a few extra bucks, but what I do care about is the consistency among the choices made by employees on a whim.

I'll be taking my orders to the Courthouse Rd location, where this is simply...

Firstly. There is no air conditioning for the staff or the patrons, and it hasn't been summer according to the cashier. Secondly, I came in right before 930 but was advised I could not place an order for anything other than what was already made. I agreed, went outside to wait. When I came back in side, another patron was able to order a custom deep dish pizza. Apparently, she knew the manager. After questioning how she was able, I asked for the associates name. She didn't give me a name she just said she would get the manager. The manager never came. I was able to place a custom order after inquiring about how the other patron was able to order. I waited 20 additional minutes for my order and a manager never came out to speak to me. I asked for the associates name and she said her name was "Sam" and the manager was "Carl" he was there but never came out to greet me. Horrible service. Horrible experience.. will...