Starbucks Coffee Company — Restaurant in Virginia

Customer service pretty hit and miss here. They can never hear my order so I always have to repeat myself three times, by the end of it I feel like I’m shouting my order at them. And it seems to me they don’t even pay attention when I repeat my order. For instance I’ll ask for lemonade in my drink three times and their subsequent question will be “do you want that with lemonade?” And to make matters worse they’ve given me the wrong order more than a handful of times. I’d go elsewhere if there were other options,...

Starbucks app does not allow ordering at this location. They've been aware of this since opening new store but haven't fixed it yet.

Weeds are so tall along drive thru lane you can barely drive around them now. Appears to be a closed business. If this is neglected for so long, how well are sanitary practices followed inside? You can judge a business by the outside...

The workers here never fail to put a smile on my face! They literally are the KINDEST PEOPLE! I told the gentlemen at the order box I was feeling “peach as ever.” (When he asked how I was) & this is how I received my coffee!! It seriously, made my entire day! not to mention, they have NEVER got my coffee wrong! they stay going above and beyond with kindness &...