Starbucks — Restaurant in Virginia

I’m a mom, I’m sure everyone is familiar with target/Starbucks moms at this point, so I looked forward to our weekly target trips as well as the other stores in the fair lakes shopping center but target especially with my 11 month old son and husband. After our shopping trip and checking out, we made our way to the Starbucks——the line was long but I figured they were just busy and didn’t mind it much. My husband was holding our son by the chairs and tables, when I got to the female Starbucks cashier, she took my order, a frappe and a cake pop for my son, she asked me what flavor and I told her cookies and cream, she didn’t tell me my total, she just started arguing with the barista, I’m assuming the barista was either her boyfriend or ex boyfriend but they were constantly bickering and she was being extremely rude to him and projecting so much attitude. I asked her my total and she told me and then continued arguing with the barista. My stomach started to churn because it was so awkward, I then walked over to where we get pick up our drink orders—-the cashier was still bickering with the barista, ignoring the next customer in line. I asked my husband to come standby me because it was making me extremely uncomfortable. Then the barista gave me my drink and I asked for my cake pop for my son and then the cashier had the nerve to say I never ordered one but to give me one anyway. I was even shocked by that because she even asked me what flavor we wanted and she replied “well you got it, so go” and then CONTINUED TO BICKER WITH THE BARISTA. Worst customer service, extremely unprofessional, and was a really hostile environment. Don’t date your coworkers, or if you do at least keep it professional. I was absolutely disgusted by the attitude the cashier was projecting.

—this happened in December 2022, I realized I left a review for the target store, but it is meant for the Starbucks...

I was looking for a particular cup and spotted it at this location. It was closing time and the one staff at the time was cleaning. I approach to just ask if they had more in stock or the one on display was the last one. By the look on her face she was already annoyed that I approach her. I get it your closing it was a simple question no need for...

That was most definitely the worst Starbucks I have been too. Staff all sitting down laughing and talking and looking at their phones. Hardly any acknowledgement to the customer. Low attention to detail. Every aspect of the order was wrong. And I just threw the coffee away...