Subway — Restaurant in Virginia

Every time I have patronized this establishment, in the day time & the two Latina women are there, it's a "HORRIBLE " experience. Today, 1/24/2019 @ approximately 11am, I noticed that their work area was untidy, the trays of food (cold- cuts & vegetables) had pieces of other foods mixed in, crumbs, and the lettuce was brown & wilted. Their using gloves, but they're touching everything, including their hair & wiping off their clothing; then have the audacity to want to serve the sandwich with the same gloves on. Their attitude is sub-par, completely disrespectful, and utterly an extremely poor example of quality customer service. They're sooooooooooo unprofessional !!!! I've complained several times, but evidently, they're done "nothing " to address their behavior. I don't only give poor reviews, I took the opportunity to share with them how completely opposite their overnight male employee acts & treat every customer I see him interact with, with the utmost respect & have forged positive relationships with them. He greet's customers with a smile, I see him cleaning up, keeping the food trays presentable & have told managment, that he need to be clowned ! For, he makes customers want to return. But since these two ladies refuse to show decorum & care about the food they serve, or even practicing the food & drug guidelines, next time, I'm just going to call the health department, instead asking to correct things on-the-spot, because I shouldn't be the one needing to point these things out to them. If they cared or had more management oversight, I could just simply come in, purchase my items as intended & leave. I won't be buying any food there, anytime soon unless its during the overnight shift; so I can rest assure to get quality service from someone that cares how he represents himself & the company which...

The vending machine has a sign that says “courtesy cups for water only.” So I asked for a cup for water with my sandwich and cookies. The cashier said there were no cups for water and I’d have to buy a bottle. I pointed to their machine sign. He then tried to say they ran out and I’d have to purchase a soft drink cup at the same price as their water bottles (The cups were cheaper than the bottles on their menu). They’re trying to get their money any way they can. Plan ahead, avoid getting food at...

When it’s only one last by herself it’s wonderful, everything ready and just how anyone wants anything. The more guys that show up to help her, And now the flavored breads aren’t ready til after 940a. They want to limit the olives. They heave and haw over how many toppings you want. Or a single female and everything manages to get done with exemplary customer service in a...