sweetgreen — Restaurant in Virginia

Okay, so I love sweetgreen, but I was extremely disappointed when I went to get take out in the Ballston location at 8.45pm this evening. I received the worst attitude and service for no apparent reason other than that they might be closing in 15 minutes, which is no reason to be disrespectful to the customer if the doors are unlocked and they are taking orders. The African American male in his 30’s greeted me with a “yes?”… I gave him my order and then asked him a question if I can add some vegetables and got ignored. Then he asked with an annoyed voice and look what do I want to add. I told him what I wanted, but he couldn’t understand. Then I pointed to the veggies, but he very rudely and with an attitude told me to keep my fingers away from the glass! I was shocked, I couldn’t even say anything. I ended up adding 2 veggies, but got charged for 3, when I asked I got no response. At that point, I just wanted to get out. I was in an excellent mood and was looking forward to my salad, but left with such a bitter feeling. I’m never going back ever again. The worst customer service I have...

The unfortunate reality about sweetgreen is that their ingredients are very straightforward and it's easy to get something healthy here. That being said, the portion sizes here are small to the point of absurdity and I wouldn't be surprised if they go out of business in a few years if that's where they're trying to cut costs as a restaurant (hint: real estate and labor are more expensive than 2 bites of cucumber). I've checked the calorie estimates while adding/modifying my online orders, and they tend to be in the 200-300 calorie range for non-salad options like a grain bowl. That's WITH oil as a dressing! That's not enough for calories for an 8-year old (I looked this up), let alone an adult. I love the food here, but try to avoid sweetgreen unless I'm specifically looking to stay hungry, in instances such as not wanting to spoil my appetite for dinner when it's already...

Very disappointing experience lastnight! I came here to get the chicken avocado ranch bowl and the amount of chicken the server gave me was very little (one table spoon worth). I couldn’t even find the chicken in my bowl anywhere. When asked if the server could add more, she hastily stated it would have to be extra. I clarified I don’t want extra chicken, I want the correct portion as this portion is too little(See picture below and see if you can find the chicken in there lol). Then they proceeded to put a brown avocado in my bowl! For $15-$16 of salad, the portion is so small and the ingredients should be premium! And not using brown avocados. When asked to change the avocado, the staff started huffing and puffing lol seriously? Also the bowl didn’t taste good at all. I hope someone contacts me from their...