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Uncle Julio's Gainesville — Restaurant in Virginia

Name
Uncle Julio's Gainesville
Description
Tex-Mex chain serving mesquite-grilled fare & margarita-sangria swirls in a hacienda-style space.
Nearby attractions
Nearby restaurants
BJ's Restaurant & Brewhouse
13930 Promenade Commons St, Gainesville, VA 20155
MISSION BBQ
13944 Promenade Commons St, Gainesville, VA 20155
CAVA
13959 Promenade Commons St, Gainesville, VA 20155, United States
MOD Pizza
13941 Promenade Commons St, Gainesville, VA 20155
Firebirds Wood Fired Grill
14020 Promenade Commons St, Gainesville, VA 20155
Outback Steakhouse
4995 Wellington Rd, Gainesville, VA 20155
Wingstop
13912 Promenade Commons St, Gainesville, VA 20155
Panda Express
13906 Promenade Commons St, Gainesville, VA 20155
Smashburger
14082 Promenade Commons St, Gainesville, VA 20155, United States
Chick-fil-A
5015 Wellington Rd, Gainesville, VA 20155
Nearby hotels
SpringHill Suites by Marriott Gainesville Haymarket
7921 Gateway Promenade Pl, Gainesville, VA 20155
Sleep Number
14065 Promenade Commons St, Gainesville, VA 20155
Hampton Inn Gainesville-Haymarket
7300 Atlas Walk Way, Gainesville, VA 20155
Related posts
Keywords
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Uncle Julio's Gainesville things to do, attractions, restaurants, events info and trip planning
Uncle Julio's Gainesville
United StatesVirginiaUncle Julio's Gainesville

Basic Info

Uncle Julio's Gainesville

13920 Promenade Commons St, Gainesville, VA 20155
4.0(1.0K)
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Ratings & Description

Info

Tex-Mex chain serving mesquite-grilled fare & margarita-sangria swirls in a hacienda-style space.

attractions: , restaurants: BJ's Restaurant & Brewhouse, MISSION BBQ, CAVA, MOD Pizza, Firebirds Wood Fired Grill, Outback Steakhouse, Wingstop, Panda Express, Smashburger, Chick-fil-A
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Phone
(571) 445-4700
Website
unclejulios.com

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Featured dishes

View full menu
dish
Ribs & Combination Fajitas
dish
Ribs & Jalapeno Monterey Jack Sausage
dish
Fajita Quesadilla
dish
Supremo Nachos
dish
Tortilla Soup
dish
Chimi Ahogadas
dish
Cheese Enchiladas
dish
Chicken Enchiladas
dish
Cochinita Enchiladas
dish
Tex-Mex Combination Dinner
dish
Tamale Platter
dish
Roberto's Combo Plate
dish
Carnitas Tacos
dish
Baja Fried Fish Tacos
dish
Seasoned Ground Beef Tacos
dish
Cochinita Tacos
dish
Parilla-Spiced Shrimp Tacos
dish
Classic Taco Salad
dish
Fresca Salad
dish
Cochinita Pibil Plate
dish
Carnitas De La Casa Plate
dish
Bacon Wrapped Camarones
dish
Carne Asada
dish
Churros
dish
Churro Cake
dish
Side Mexican Rice

Reviews

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COA Winter Promo
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Nearby restaurants of Uncle Julio's Gainesville

BJ's Restaurant & Brewhouse

MISSION BBQ

CAVA

MOD Pizza

Firebirds Wood Fired Grill

Outback Steakhouse

Wingstop

Panda Express

Smashburger

Chick-fil-A

BJ's Restaurant & Brewhouse

BJ's Restaurant & Brewhouse

4.1

(745)

Click for details
MISSION BBQ

MISSION BBQ

4.6

(517)

Click for details
CAVA

CAVA

4.6

(779)

Click for details
MOD Pizza

MOD Pizza

4.4

(467)

Click for details
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Posts

Tony MendezTony Mendez
Uncle Julio’s is officially the death of Mexican cuisine, and this particular location should be called mexican’t food, since it can’t possibly be authentic. Where do I begin, I have eaten at many places and have rated well over 180 different spots. This place was by far and hands down the absolute worst food that I have ever, and I mean ever had, period. For all the reviewers that gave this place a five star rating, please go and have your doctor have a look at your tongues, and more specifically, your taste buds. I am sure he will agree with me when I say, if you called this food delicious, or any other positive word, that your taste buds are dead and have been for some time. How on earth do you over cook tamales?!?! Like, it’s not rocket science at all plus they are cooked in steam. And what happened to the seasoning? Don’t get me started on the bland and lifeless guacamole, what they did to that was sacrilegious, for Pete’s sake, a little salt and or pepper would not kill ya Chef! Oh, and the best of the worst, I mean the absolute cherry on top. The piece de resistance, the height of my dismay and sadness. That which drove me to tears. Was the oh so sad and pathetic ceviche. Again, Chef, why oh why did you not season this dish? Did your taste buds die as well from having to taste too many horribly put together Mexican’t dishes? Save yourself, or at the very least the whole cook team should save us. Go into another line of work. Something that has nothing to do with preparing food since you do not understand even the basics of cooking. Season taste then season and adjust as needed. You should never, and I mean never have sent out that dish. It was utterly horrid and completely lacking anything that remotely resembled flavor. As if this was not bad enough. Why do I have to watch a female server constantly walk around delivering people food while picking and or rubbing at her nose with her hands then wiping it on her smock?!?!? What the ?$&@ was that??? Disgusting?! After all that, there are several rays of light. Our server, Nazim, ( I hope I spelled that correctly) was absolutely on point and handled his business like a pro. Shout out to AJ who saved us from the insufferable gaggling hordes of Chatty Cathies. Also, honorable mention to manager Christine who assisted us with removing that damn nasty ceviche from the check.
Kayla LerougeKayla Lerouge
Since we moved to the area many people told us to try Uncle Julio’s. We went there last Saturday (8/13/22) and we will never go back. I used to be a server, I am very courteous to them/understanding and patient; however, this server was horrible. She forgot our drinks, then blamed them on some other server for not bringing them, when she did bring it mine had some green goop on the glass and a salt/sugar rim I specifically asked not to have. I sent it back and it came back just re poured into a diff cup (how do I know? Well the same green gunk was now inside my drink- gross). We ordered our food, it came out… all our drinks at this point are empty. My sons food was super cold, kinda helpful for toddlers- but like…. ? Our food was fine, certainly not great. Asked for refills… brought to us way later. While my husband is still eating (with lots of food left) she’s offering dessert. We declined, got the check and left. On the way out we ran into a co worker who had our same server. Later that week when I saw him we asked about his experience (he goes there a lot) and he said “we placed our order and about 10 min later she came back and said I’m sorry I forgot your order and I don’t have a pen could I put it in my phone?” They said sure do what you need to do, they had the same issue with drinks not coming for 10+ minutes as well. Note- even for a Saturday they were not at all busy. We were there around 5pm.
Jay MarsoakesJay Marsoakes
I have a long history with Julio's and love the company itself, but unfortunately, our recent visit was disappointing at this location. We celebrated Father's Day early with a party of 12 and expected exceptional service. However, our server seemed unenthusiastic and disconnected from the start. Despite our efforts to brighten her mood with an advance tip, she continued to provide subpar service, forgetting orders and making snarky remarks. What was more concerning was the lack of attention from management. A floor manager walked by several tables, including ours, without acknowledging us. He was distracted by his phone for most of the time, adding to the feeling that we were not a priority. To make matters worse, when we requested take-out boxes, we were given one large box with limited contents. When we asked for clarification, we were told that was all they had available, which was not true. I've worked with the previous GM at this location and know they would have handled the situation differently. Overall, some servers at Julio's need more training to provide personable experiences. Despite being a good company, this visit left a sour taste in my mouth. I hope management takes these concerns seriously and addresses them to improve the overall customer experience.
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Uncle Julio’s is officially the death of Mexican cuisine, and this particular location should be called mexican’t food, since it can’t possibly be authentic. Where do I begin, I have eaten at many places and have rated well over 180 different spots. This place was by far and hands down the absolute worst food that I have ever, and I mean ever had, period. For all the reviewers that gave this place a five star rating, please go and have your doctor have a look at your tongues, and more specifically, your taste buds. I am sure he will agree with me when I say, if you called this food delicious, or any other positive word, that your taste buds are dead and have been for some time. How on earth do you over cook tamales?!?! Like, it’s not rocket science at all plus they are cooked in steam. And what happened to the seasoning? Don’t get me started on the bland and lifeless guacamole, what they did to that was sacrilegious, for Pete’s sake, a little salt and or pepper would not kill ya Chef! Oh, and the best of the worst, I mean the absolute cherry on top. The piece de resistance, the height of my dismay and sadness. That which drove me to tears. Was the oh so sad and pathetic ceviche. Again, Chef, why oh why did you not season this dish? Did your taste buds die as well from having to taste too many horribly put together Mexican’t dishes? Save yourself, or at the very least the whole cook team should save us. Go into another line of work. Something that has nothing to do with preparing food since you do not understand even the basics of cooking. Season taste then season and adjust as needed. You should never, and I mean never have sent out that dish. It was utterly horrid and completely lacking anything that remotely resembled flavor. As if this was not bad enough. Why do I have to watch a female server constantly walk around delivering people food while picking and or rubbing at her nose with her hands then wiping it on her smock?!?!? What the ?$&@ was that??? Disgusting?! After all that, there are several rays of light. Our server, Nazim, ( I hope I spelled that correctly) was absolutely on point and handled his business like a pro. Shout out to AJ who saved us from the insufferable gaggling hordes of Chatty Cathies. Also, honorable mention to manager Christine who assisted us with removing that damn nasty ceviche from the check.
Tony Mendez

Tony Mendez

hotel
Find your stay

Affordable Hotels in Virginia

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
Since we moved to the area many people told us to try Uncle Julio’s. We went there last Saturday (8/13/22) and we will never go back. I used to be a server, I am very courteous to them/understanding and patient; however, this server was horrible. She forgot our drinks, then blamed them on some other server for not bringing them, when she did bring it mine had some green goop on the glass and a salt/sugar rim I specifically asked not to have. I sent it back and it came back just re poured into a diff cup (how do I know? Well the same green gunk was now inside my drink- gross). We ordered our food, it came out… all our drinks at this point are empty. My sons food was super cold, kinda helpful for toddlers- but like…. ? Our food was fine, certainly not great. Asked for refills… brought to us way later. While my husband is still eating (with lots of food left) she’s offering dessert. We declined, got the check and left. On the way out we ran into a co worker who had our same server. Later that week when I saw him we asked about his experience (he goes there a lot) and he said “we placed our order and about 10 min later she came back and said I’m sorry I forgot your order and I don’t have a pen could I put it in my phone?” They said sure do what you need to do, they had the same issue with drinks not coming for 10+ minutes as well. Note- even for a Saturday they were not at all busy. We were there around 5pm.
Kayla Lerouge

Kayla Lerouge

hotel
Find your stay

The Coolest Hotels You Haven't Heard Of (Yet)

Find a cozy hotel nearby and make it a full experience.

hotel
Find your stay

Trending Stays Worth the Hype in Virginia

Find a cozy hotel nearby and make it a full experience.

I have a long history with Julio's and love the company itself, but unfortunately, our recent visit was disappointing at this location. We celebrated Father's Day early with a party of 12 and expected exceptional service. However, our server seemed unenthusiastic and disconnected from the start. Despite our efforts to brighten her mood with an advance tip, she continued to provide subpar service, forgetting orders and making snarky remarks. What was more concerning was the lack of attention from management. A floor manager walked by several tables, including ours, without acknowledging us. He was distracted by his phone for most of the time, adding to the feeling that we were not a priority. To make matters worse, when we requested take-out boxes, we were given one large box with limited contents. When we asked for clarification, we were told that was all they had available, which was not true. I've worked with the previous GM at this location and know they would have handled the situation differently. Overall, some servers at Julio's need more training to provide personable experiences. Despite being a good company, this visit left a sour taste in my mouth. I hope management takes these concerns seriously and addresses them to improve the overall customer experience.
Jay Marsoakes

Jay Marsoakes

See more posts
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Reviews of Uncle Julio's Gainesville

4.0
(1,004)
avatar
2.0
2y

From our arrival at the restaurant until the end of our meal, this restaurant just missed the mark. We arrived 10 minutes before our reservation and were told that we would have to wait for about 30 minutes before could be seated. The host explained that they were waiting on some large groups to leave but we were a party of two. When I questioned the host about the logic of making a reservation if we would still have to wait anyway, she just shrugged and broke eye contact in awkward silence, hoping I would accept my reality and walk away. She simply huddled with two other hosts/seaters and they stared at the I-pad with the seating chart on it together. It was such an odd response to feeling uncomfortable when a patron was addressing them. I understood that it was Cinco de Mayo, but that is why I made the reservation.

During my wait, I went to the bathroom. As I walked through, I saw many tables that were clean and ready for people to be seated. I also saw many tables where parties had left and the bus staff had not made it to them to clean. It was clear they were short-staffed on probably one of their busiest days of the year. Another couple pointed out that they had a reservation time at the same time as we did and said they saw a group leave a table in the bar area at least 15 minutes ago that remained dirty. They joked that they would remove the dishes and bus the table if it meant they would be seated faster.

The bathroom was horrible and needed cleaning. Only one paper towel machine had paper towels in it so those of us washing our hands had to dance around each other to get to it. The floor was wet.

We eventually were seated and they walked past at least 5 prepared tables inside and sat us outside. Although the weather was nice earlier, it was a bit nippy at 8:30 at night. They had the heaters on, but some were off o had run out of propane and the occasional cool breeze would make its way through to us. My wife needed my coat for additional warmth despite not being underdressed for a dinner date she expected to have inside. We worried that if we requested one of the inside tables, we would be put back into the wait-pool.

Our water, chips & salsa were served in short order. We ordered an appetizer. It took a while to come. I had nearly finished the tableside water while we waited for it. My wife decided that it would be all she would order and i ordered a small steak fajita. The waitress explained that it may take some time because the kitchen was 'really busy'. This was the first acknowledgment of being short-staffed. When the food was served, It was a cast iron plate with what looked like a whole onion, one red pepper strip, and two green pepper strips grilled with 4oz of flat-iron steak on top. Certainly, more veggies than I needed for the amount of steak served. it came with cheese, guac, sour cream, rice & beans. They forgot to bring tortillas, lettuce, and pico. I informed the waitress of my missing items and she brought me the tortillas. I ate steak, cheese, and onion fajitas. I used the salsa they gave us when we were first seated in place of the pico.

I am not sure who chose the music for the restaurant, but it was a droning combination of downtempo songs in Spanish and the occasional reggaeton song. I expected salsa and merengue. It just didn't set the tone for Cinco de Mayo for me. I'd be willing to wager that they would have sold a lot more margaritas if it felt like an upbeat atmosphere. All in all, I was less $27 for my fajitas and $72 overall before tip. It was not the best experience, sub-par at best. Receipt Table 321/1...

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avatar
1.0
6y

Uncle Julio’s is officially the death of Mexican cuisine, and this particular location should be called mexican’t food, since it can’t possibly be authentic. Where do I begin, I have eaten at many places and have rated well over 180 different spots.

This place was by far and hands down the absolute worst food that I have ever, and I mean ever had, period. For all the reviewers that gave this place a five star rating, please go and have your doctor have a look at your tongues, and more specifically, your taste buds. I am sure he will agree with me when I say, if you called this food delicious, or any other positive word, that your taste buds are dead and have been for some time.

How on earth do you over cook tamales?!?! Like, it’s not rocket science at all plus they are cooked in steam. And what happened to the seasoning?

Don’t get me started on the bland and lifeless guacamole, what they did to that was sacrilegious, for Pete’s sake, a little salt and or pepper would not kill ya Chef!

Oh, and the best of the worst, I mean the absolute cherry on top. The piece de resistance, the height of my dismay and sadness. That which drove me to tears. Was the oh so sad and pathetic ceviche. Again, Chef, why oh why did you not season this dish? Did your taste buds die as well from having to taste too many horribly put together Mexican’t dishes? Save yourself, or at the very least the whole cook team should save us. Go into another line of work. Something that has nothing to do with preparing food since you do not understand even the basics of cooking. Season taste then season and adjust as needed. You should never, and I mean never have sent out that dish. It was utterly horrid and completely lacking anything that remotely resembled flavor.

As if this was not bad enough. Why do I have to watch a female server constantly walk around delivering people food while picking and or rubbing at her nose with her hands then wiping it on her smock?!?!? What the ?$&@ was that??? Disgusting?!

After all that, there are several rays of light. Our server, Nazim, ( I hope I spelled that correctly) was absolutely on point and handled his business like a pro. Shout out to AJ who saved us from the insufferable gaggling hordes of Chatty Cathies. Also, honorable mention to manager Christine who assisted us with removing that damn nasty ceviche...

   Read more
avatar
3.0
6y

Great first impression, but couldn't keep it up.

We made reservations on a Friday night. Turns out it wasn't necessary, but it was nice to walk right to our table. That was 5:45pm. By the time we left, there were people waiting, so reservations were still a good idea.

The place is very attractive. The lighting is soft and the seating areas are separated enough that you don't feel crowded. Everything was very clean and had just enough decor to be interesting without being distracting.

Our server was friendly...when he was around. It took quite a bit to get our order taken. We notice the next table had four people (to our two) and was served a good bit before us. We also had difficult finding our waiter to tell him that we didn't have utensils and at another time to ask fo queso. We ordered queso for the chips because our order was taking so long. This led to us not being very hungry by the time our order arrived. The chips are thin and appear to be cooked on site (they had oil still on them) but were not hot. The salsa is a green variety with a bit of peppery bite to it. My wife liked it. I was indifferent.

I had the margerita of the day. It was watermelon. Very tasty. Not much alcohol. Very lightly salted rim.

We ordered a safe dish...chicken and steak fajitas for two. It was served hot, but not sizzling like many places. There were multiple additional dishes for guac, cheese, rice, etc. It made a nice spread for $37 (for two). The chicken had a very nice mesquite taste. My wife thought the steak tasted funny. I thought it was tough. Either way, we were both disappointed in the steak.

Total cost for fajitas (for two), queso, and a margerita was $60. Not bad. The server brought a device to the table for payment and explained that the tip that was prominently displayed as the first step was only a suggestion...then stood there to watch whether I accepted the suggested 20% or not. Not cool. When all I had to do was sign the screen with my finger, he actually left me with the device still in my hand. I placed it on the table and left.

Overall...well prepared; poorly executed. We will continue looking for a Mexican restaurant in the area that we can call a regular. We might give this one another try, since most of the issues seemed to...

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