Wendy's — Restaurant in Virginia

When I go to Wendy's I have come to expect a certain type of courtesy that was lacking at this location and has been for some time. Occasionally there are a few employees that are very kind but it is not common anymore. When I ordered the combo I asked for no cheese or onions on the burger. She didn't acknowledge this request and didn't ask for my drink of choice. So I repeated no onions or cheese and asked to make sure she was ringing my meal up as a combo and let her know the drink of choice. I also ordered a St Jude FOB frosty and asked for thin mint and she stated that flavor is not included on that size frosty but didn't offer what flavors were. This is the only flavor I have ever been told is not offered on the FOB frosty size. But she should have just stated the flavors available even if they're the usual ones to make sure I knew what was available. The experience today was disappointing. This is not the first time gotten home from this location with what I have asked not to have on my sandwich - ON...

I am very dissatisfied with Wendy's of about General manger the service there is deplorable, General manger is rude and disrespectful!! The manages appear to be on something every time I visit this location. They have even given me my order with no meat on the bun. They don't even apologize for their mistakes. They are short staffed, and the managers are even rude to the employees. The food is always nasty, cold, unflavored and thrown together and baled-up in the wrapper without any concern to the customer. This is despicable and and you have lost yet another loyal customer to the Wendy's brand.

10695a Braddock Rd,...

Just got a take meal there, which is normally good at most Wendy's location. I have had problems with their quality before at this one, but this was an easy pick up as it was on my way home. For some reason the Fires never turn out right form this location, they are never cooked correctly in the Fryer. The last several times was like this and they turn out soggy. It really upset my stomach way too much this time. Why is it the Wendy's near Walmart in Burke can make their fries crispier and fresh each time. Well this is last time going to this location, I'd rather drive the extra miles to...