Were to start? I've eaten at Salty Dog (SD) multiple times with my family and I've always enjoyed it. In fact, I've even left a positive review on here about them. That all changed Sunday. My husband, my child, and I paid a visit to Salty Dog this past weekend. We walked in at around 11am. We placed our drink order around 11:05 and quickly received our drinks. This seemed to be pretty standard for the place, so no surprises there. Things soon started to foreshadow a change. It took almost twenty minutes for the waiter to come back and take our food order. SD had introduced a brunch menu. While I was enthusiastic about trying something new, I was a bit disappointed that I couldn't get my old favorite. Change is good though, right?By 11:30, my husband received his burger, the brunch burger. I was told that my order (the chicken and waffle) would be out shortly. To appease my toddler (who I would be sharing my meal with as there was no children's menu or offer of any child friendly sides), my husband and I quickly went through his fries, passing them to our kid. All three of us enjoyed them. At 11:55, my food still hadn't arrived. I was about to flag down our waiter, who had focused his attention on the larger table off to the left of the bar for the bulk of our visit and who had not checked on us in 25 minutes, to cancel my order. I had finally run out of patience. Seriously, how long does it take to fry up a couple of chicken tenders and a waffle? At 11:58, my plate finally arrived...28 minutes AFTER my husband's!!! The waffle looked burned and the chicken tenders were beyond dry. The food was a disaster. Our waiter disappeared again with no offer of refills on our water or to ask if we wanted another drink. My husband's burger was just as lacking in flavor. Usually, the burgers there are amazing, but this one was bland and almost boring. The icing on the cake was when we finally received our ticked at 12:15 or so...after our waiter again graced us with his presence for the first time since dropping off my plate. I asked for a to-go box and the check. On the check, as if to add insult to injury, was a new charge that I had never seen at SD before: a NON-CASH ADJUSTMENT FEE of almost $3. That was added to the $28 bill which brought our total to $31. We were flabbergasted! My husband went to see if the fee could be removed, but our waiter acted as if we were speaking a foreign language. Do yourself a favor and do NOT go here. I know it will not be on my go-to list of places to eat in Waco again. Good luck, Salty Dog. I hope the service fee was worth it. You've lost a paying customer because of the fee you tacked on AND the horrendous...
Read moreThe restaruant is clean and the two times I had burgers, they were very good. The first time I walked in during the pandemic. I had to wait outside which is okay with me. I felt hosed for paying $14 for a burger with no fries. But it had two patties. Recently, I gave this place another try and I knew to order the single pattie burger this time and looked at the menu online to be prepared. I still felt hosed. The burger was very good, the fixings were fresh but I was charged $12.99 plus tax which is the price of the double pattie burger. The single is $8.99. I told the woman who handed me my order that "the website needs update." I am not one to complain, just letting the establishment know. She said in a very defensive tone that the "website was updated recently." I wasn't going to argue. I literally looked at the website before going in there. Add to it my tator tots were almost burned and unedible. This is probably my last visit here. It's a shame because I live nearby and want to enjoy this...
Read moreA rude staff of bitter women. I went in to the establishment on 8-5-2016 and had a very poor experience. From the moment I walked into the place, every waitress was occupied with themselves vs the customer. Food at least came out hot which, just happens to be, the only positive part of my experience. Beer glasses are an inconvenience to drink out of and the waitresses don't pay any attention to the customers. I literally have to hail a waitress multiple times to get any service. Not only that but they didnt know the menu items and the suggestions were awful. They have been under new management for over a month and there has yet to be any positive changes. If it were up to me, I'd fire all the waitresses and hire ones who cared about what the business needs. Also, I'd bring in local breweries to set a positive image on...
Read more