To say that the service was terrible would absolutely be an understatement that I can’t even justify. When I looked up restaurants in Wareham this place came up and their menu looked amazing so I decided to pop in. The restaurant is big and has a nice interior. The salmon I had was good. That is all I positively have to say about this place. From start to finish the bar staff made me feel unwelcome and like my presence was a burden. I have never dealt with this level of disdain for a complete stranger in my life. I came into the restaurant I was greeted by the hostesses I asked to sit at the bar they directed me to it. The bar was relatively empty about 5 patrons outside of myself. At the time I sat there were 2 bartenders and 2 wait staff at the service bar. I waited a couple minutes thinking I would get acknowledged eventually. Matt the bartender never acknowledged me until I called to him and asked to be served. He walked past me before that to the two women seated at the end of the bar to ask them if they needed anything. It wasn’t until he was walking back and I literally called to him that I got a drink menu. I then had to ask for a dinner menu. From then on I was treated like I was invisible at the bar. I genuinely feel like I could have gotten up and walked out. They probably would’ve continued their whispers in between refusing to even engage with me. Like me asking for anything was a problem. I watched a regular named Larry come in and get served immediately. I also watched a party sit next to me and get plenty of attentive service. I wasn’t even aware that the other guy at the bar was a bartender until the party came in. I got my food and not once was I asked about anything. When I got my appetizer I had no utensils and I asked for them once again feeling like I was a burden. I had the nerve and audacity to unfortunately ask for another drink and was once again met with disdain and a sense of me being a burden. After I got my second drink I asked for a box and my check. I used to be a server I know exactly how annoying people can be. Considering that the piss poor service started the moment I sat down I definitely believe there is a huge staff issue. As a new restaurant it’s bold to have bartenders who blatantly show how much they don’t want to serve patrons especially during a recession when people are still coming out to support restaurants. There are so many other places in wareham and surrounding areas that have amazing service that nothing about going here would be justified. I had taken a break from reviewing restaurants and this terrible experience brought me out of retirement and motivated me to uplift restaurants that at bare minimum just make you feel welcomed in their establishment. This restaurant is 100 percent not one of those places. Good luck to anyone not a regular or with any melanin on getting decent service...
Read moreI had the highest hope for this restaurant. I waited months to try it. Finally made reservations for 7p.m. on a Saturday night. When we arrived and mentioned our reservation three hostesses looked at each other confused like they couldn't even figure out where to seat us. Finally seated and our super friendly waitress was prompt to take our drink order. We waited 15 minutes for our drinks and our waitress apologized for the wait, said the bar was busy which was understandable. My Manhattan was terrible, tasted like straight bourbon with no vermouth, my wife's cocktail tasted like a glass of vodka with a splash of lime. On to the appetizer. We ordered the French Dip Eggrolls. It tasted like someone rolled up old deli shaved roast beef in an egg roll shell with a very small amount of cheese and no horseradish like the menu stated. They were flavorless. Next, we ordered our entrée. I ordered prime rib, sautéed carrots and loaded baked potato. The prime rib was luke warm, tough and nearly raw. The carrots were undercooked and tough, the only thing cooked properly was the potato. My wife ordered the Delmonico ribeye with mashed potatoes and a side salad. The steak was okay, the potatoes were good and the salad she said was pretty boring but the vinaigrette tasted like straight vinegar and she was never asked what dressing she actually wanted. And to top it off the horseradish came on my plate but should've been on hers. The restaurant itself is beautiful, it was clean and it has a great atmosphere. The view of the narrows is beautiful. The wait staff was friendly and professional. This restaurant could be great but they need some big help in the kitchen and bar. The restaurant did comp me for the ribeye but we still spent well over $100 for arguably the worst food and drinks I've ever been served. I was going to buy a gift card for a friend to try this place but after eating here I decided not to. I hope whatever the problem in the kitchen that they get it sorted out. I spend a lot of time and Wareham and would love to have a worthy establishment to dine at. But until I hear different I will...
Read moreMy husband and I just tried this restaurant today and we absolutely loved it. The wooden design is phenomenal and it blew us away. We loved how open it was as well and the fact that it had outdoor seating, too.
The few pieces of artwork that I saw were amazing. It could definitely use more! I really liked the mermaid and bird themes.
My husband ordered Warren's Four Corners and I ordered Danny's Fish and Chips. He thoroughly enjoyed his meal and didn't leave any leftovers! My meal was hands down, the best fish and chip I've ever had. It was lightly cooked, not oozing in oil, and the fish was so fresh! Even the tartar sauce and coleslaw were delicious.
When it comes to the food, I absolutely cannot wait until we can try it again!
However, the service definitely needs work. When we first walked in, we could see open seating outside and the vast majority of the inside was empty, especially by the windows. We asked the server if we could sit outside and he stated it was all reserved. So my husband asked if we could sit by the windows inside, and he stated that they were also reserved.
Well, we sat for over an hour and not a single person came to sit by the 6+ tables next to the windows. That was extremely disappointing.
Our waitress also didn't walk up to us for about 15 minutes. We were starting to get confused because there seemed to be an abundance of staff running around and it wasn't busy at all. She was polite, but so rushed it almost seemed like she didn't want to be there and was purposely hiding in the back to keep away from customers. She also would be gone for long periods of time in between the usual server checkups, so we got worried when it came time to pay. It wouldn't be the first time we had to track down another server to pay our check because ours disappeared.
We were also never given the basket of breads or chips everyone else had.
I understand everyone has bad days, so I'm willing to give the service another chance. If we get two bad visits though... my five stars will shrink to one.
Your experience might differ. It's worth a try here for the...
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