Jimmy John's — Restaurant in Warr Acres

My daughter and I walked in to order sandwiches. No one greeted us even though there were four employees visible. One finally came to take our order...no greeting, just "what do you want?" I felt like I was bothering her. Then, she took my order then walked away, not even attempting to take my daughter's order...we were separate checks. Another employee came and, grudgingly, it seemed, took my daughter's order. The first employee was making my sandwiches rather haphazardly. They were also making drive thru orders so I understand I might not have been the first to be made. However, I finally received my food. My daughter was handed her sandwich with a napkin ... She did not even get offered a bag. We drove home, both of us commenting on how we felt like we were interrupting their day by ordering food. When I got home, I unwrapped the first one because they were not marked in any way, so to determine mine from my husband's, I had to open them. I had his, but when I unwrapped the second one, expecting to find a BLT unwich, I found a turkey sandwich on bread. I got back in my car to rectify the situation and on the way, I called. The girl who answered told me it was, in fact, an unwich. Uhm...I know what lettuce looks like and that ain't it. When I got back, I gave her the incorrect sandwich and she not only unwrapped it, but searched through it as if I had hidden something, taken something or, perhaps, it would miraculously turn into an unwich as she touched it.

I then had to wait several minutes before they even attempted to remake my sandwich. I feel that, as a customer who has to return to my place of business due to my mistake, that person should then not have to wait while you prepare the food for customers who came in for their initial visit after I had left the first time.

Right now , I'm looking for another location close to me because mine was not the only order messed up at the time. someone else called while we were there to complain about missing or incorrect items. This is not okay. If you're in the service business, provide...

I will not fool with this business EVER AGAIN! they won't deliver to your home unless its viewable from the parking lot and dont order Anything 2hrs bf close they'll make you wait 45 MINUTES and never deliver the food. I had to go pick it up which took less than 5 minutes -- and the staff is a plague of disrespectful Rude and unprofessional sandwich makers who will blatantly provoke you. This place is a JOKE!! $6 dollars for a iceberg lettuce sandwich -- what's the point of being a delivery service if YOU SUCK at it?? The rude lady who insisted I wait an hour for A sandwich apparently was seeking trouble she practically came over the counter to tell me I was wrong for being dissatisfied with the 45min WAIT!! WTH!!!????? Good service over good mediocre food quality is everything but ppl love settling this comes from 2 days at 2 different locations the south okc locations and this one. I'm through. Subway it is. Make my own...

Let me start off by saying the guy that took our order was great! The sandwiches were also great as usual. The problem was the delivery time. We ordered at 1:14 and our food wasn’t delivered until 2:10. When we ordered I specifically asked how long and was told 20 minutes. Yes that was a little longer than normal but still okay. We had family here that we’re driving through so we specifically ordered from Jimmy John’s because of the fast delivery. After about 40 minutes after I ordered I did call to check on the status of our order and was told they had a “rush” but our order was on its way. At that point we waited an additional 15 minutes. For our order. Our guests had to rush to eat since they needed to get back on the road. After waiting almost an hour and spending almost $50 on four sandwiches it seems someone could have called to let us know about the delay. Again the food was good but the customer service could have...