Elements Massage — Local services in Oklahoma City

Overall a terrible experience from beginning to end. If I could give 0 stars, I would.

Firstly, I did reach out to the company with this and asked the owner to contact me. I didn't want to air dirty laundry, but no one has contacted me.

Secondly, I recently moved here from San Antonio and am very familiar with the Elements Massage name and am incredibly disappointed that a franchise would want to associate themselves with this establishment. It really damages their professionalism.

When you walk into a place to get a massage, you would expect a tranquil environment that would invite relaxation before your service. When I walked in last Saturday morning, a couple occupied the couch and were sitting in front of boxes of carryout breakfast. On top of that, the couple and the receptionist were conversing extremely loud. Not tranquil in the least.

My time with the therapist was also incredibly unprofessional. He informed me that massage therapy was his "hobby." I don't have a problem with that, however I do when I go to an establishment that at their other locations hold that professionalism to the highest level. My regular therapist in San Antonio took such pride in his position and was constantly wanting to learn more. I don't appreciate paying the same amount I did for him as I did for the gentleman who it was obvious that this wasn't his passion.

My therapist also made me super uncomfortable by saying "I hope your husband isn't a jealous man." Excuse me? He goes on to say that a lot of women are uncomfortable with being in the same room as a male therapist and continued to tell me horror stories.

My therapist was also very much an amateur with draping. There were multiple times that intimate parts of my body were fully exposed.

If that wasn't enough, I arrived on time, was taken back 10 minutes late, and the massage ended 10 minutes early. I paid for a 90 minute massage and received just over an hour.

I did not tip. I am incredibly upset with...

Very friendly staff. Beautiful and relaxing atmosphere. I have an excellent message therapist that honestly cares about what he does. I don't plan on ever going anywhere else. I obtained a membership here and that gives me $10 off of every message. The owner listens to the staff and seems to take very good care of them. I had a friend get a massage here and he went on and on about the massage therapist he had as well. I guess you are just hiring the best of the best!! I will definitely continue to refer others. The last visit just a few days ago, I walked in and it was hotter than usual. Hot places make it hard for me to breath. All I said to the young man at the desk ( Ethan) was, it's very hot in here, doesn't that bother you? He didn't realize how hot it was, I said nothing about my asthma, and he offered to adjust it for me. I found that to be so kind of him. He adjusted it immediately and within 10 minutes the temperature was perfect. I'm a small guy. I get cold easy. He's a small framed guy as well so I can understand him not realizing how hot it was because he sits behind the desk, greeting everyone and taking care of their needs. When you're not moving around much, you don't feel that heat so much. I just had to throw that in there because I've never been anywhere that offered to adjust the thermostat for me. Kept me from having to take my inhaler. Thank you, Ethan. I hope I have your name right. Keep up the good work and keep that love in your heart. I...

I had an amazing experience here. Over the holiday weekend, I strained my upper back and had been feeling pain for 5 days. I have a physically demanding job and an infant son that I need to carry. By Thursday, my back was locking up and by that night, I was in so much agony I was contemplating going to the Emergency Room. I got in to see my doctor on Friday morning who prescribed me some medication and suggested a massage since he thought it was likely a muscle strain. Nothing had been providing me relief (icy hot, ice packs, LOTS of Advil, Epsom salts bath, hot shower, back patches, etc) and I was in agony. I was able to get in to see Frank right away and he was such an amazing masseuse ! He worked on my upper back trying to relax it and get out the knots for almost the entire time and even put some BioFreeze on it. Afterwards, I was still sore but did not have the stabbing sharp pain anymore! I could drive home without being in tears and I could pick up my infant son again! It is the next day and I am still relatively pain free (minus the usual massage soreness) and I have not needed any pain medication or muscle relaxers! I am SO GRATEFUL to Frank and his work yesterday!!!! I can do my daily activities with very tolerable pain. I will be getting a monthly membership after this for sure to prevent this from happening...