So my wife and I came here for the first time because we wanted some Asian food and were on a trip to Rhode Island. This place has SO much potential and truly we don’t know because again our first time so maybe they were having a bad day because it was Valentines Day. I can only think to myself what if people came here on a first date with their Valentine’s.. that would’ve messed it all up. Because I mean it looks nice. But we had a horrible experience. And I LOVE Asian food. We entered and saw it was packed but mainly for take outs by the door so we hoped it was good. We sat down pretty fast and our orders were taken right away and the menu had variety! But it nearly took 2 hours for our food to get there and when it did, when I tell you everything was cold, it was COLD. And I mean cold, not luke warm. You might as well had taken it out the fridge. I ordered General Tao’s Chicken with rice and wanted the white rice replaced with fried rice. So that’s not supposed to be cold at all. I never got my fried rice and was charged (I didn’t pay for it though) That order was also supposed to come with Miso Soup and that never came. I love miso soup. Crab Rangoon was ice cold. They seemed so unorganized and overwhelmed. I get it but damn, it was bad. Such a let down because it has so much potential. You’d think everyone there was on their first day. We had to ask for our own silverware. The crappy part is that they knew how much they were screwed up that day but didn’t offer any salvaging. No discount for anything, not even a take home bag for a lot of the food we left out. Just poor service imo. Again, potential, and hopefully just a bad day. Menu was great, but it was such a let down. Totally lost my appetite.