QDOBA Mexican Eats — Restaurant in Washington Township

I ate here with my boyfriend, and the guy that helped us was incredibly rude. He wasn't wearing a name tag, (he had longer brown hair and was wearing his hat backwards). Every time we asked for another ingredient like sour cream or cheese, he would roll his eyes and we had to yell because he had his headphones in so if we said anything in a normal voice, he didn't hear it. He dumped a LOT of Pico on my taco and I tried to stop him before he kept going, but he either didn't hear me or ignored me, but either way I ended up asking for him to take some off and he did that poorly also. We both work customer service; headphones are for back of house jobs, not when you're sole role right now is talking to customers. Its impressive how many times you can roll your eyes in a single interaction when you are not being asking for anything outside your job description. How do you expect to keep business if you're employees act like that and people don't want...

We ordered food ahead of time to skip the line, wish we didn't. Watched someone get a bowl made and it was well made, no skimping ingredients and looked nice. When I get to mine and look at it, it looks like a child's sized meal. Barely filling up half the bowl. On top of that, it was 70-80% rice and barely any chicken.

When I brought it to the attention of the workers, I was met with a flat "We do not differentiate between online and in-person orders." I watched another bowl be made while I was at the counter and can tell you that statement is false.

On top of the poor size of the meal, the Chicken (Cholula Hot and Sweet Chicken, not the regular) itself was dry and flavorless. Not something you'd expect from one of the more expensive proteins...

This is a great economical lunch option to Hot Head or Chipotle and unlike the Hot Head in Centerville who nickel and dimes every last addition to your order, they are very acommodating with extras to a reasonable limit. This specific location also has friendly, courteous employees and a very clean and well maintained dining area. I'm only knocking off the score a bit because they seem to consistently have hard, undercooked (or dried out?) rice mixed in with fresh batches and it's always a russian roulette whether I bite down on a rock hard piece or not. They also barely cook the fajita veggies to the point of them being nearly raw. If they fixed those two pet peeves, I'd happily give...