We tried this spot because my husband wanted to try Indian style pizzas. It is a hole in the wall so it could be a real gem. There is limited seating so best to grab n go. They have usual pizzas, calzones, gyros & pasta on a overhead sign & Indian style pizzas on a blue paper.
There are no prices listed so you need to ask. There was only one guy at the front & he was constantly picking up calls eventhough we were waiting. Most likely would be faster to call instead. At least it means they are popular. However their popularity is also their downfall. Placing our order was quick but the time it took to get our food was less than satisfactory.
For a pizza place to take more than an hour to have 2 large pizzas ready is disappointing. The cashier only told us it would take 40mins after we paid. We chose a pizza place because we were hungry & thought pizza would be fast food. So we left & came back in 40 mins but It was still not ready.
While we waited, we witness them gave our pizzas to the wrong person. The customer left the store & later came back to return the pizzas. The cashier brought the returned pizzas to the back & tried to pass them off to us. This definitely is a food safety issue & questionable practice to give returned pizzas to another customer. How do I know that the other customer did not touch the pizza already? I am disappointed at the way they handled this. We had to tell the guy that it was not acceptable to give us food that left the store before he agreed to make us new ones. All together we waited for over 1 hour to get two large pizzas. At this rate we should have eaten at a restaurant.
The price for a large pizza is 17.99 + tax, we ordered the karahi chicken & tandoori chicken pizzas. Despite the poor service their pizza dough was very fluffy & my husband liked it. The tandoori chicken pizza was on the dry side so we both enjoyed the karahi one more. Note that the karahi chicken pizza has cilantro.
Overall the food was pretty good & special because they had Indian fusion pizzas but the timeliness of their food delivery & the issues I experienced makes me a little uneasy to recommend it. Perhaps we will try it again in the future & next time we will know to call ahead.
This one is kind of a diamond in the rough. I hope they will put more effort into steamlining their pizzas so that they can make orders in a more timely fashion. Moreover I hope they will review the way they hand off orders to customers & not try to pass off returned pizza to another customer again.
[Update] Rating - The owner replied & proposed that they would not have a great reputation if what I experienced was true. They would never pass off a returned pizza to another customer; insinuating that I am lying.
Denying a customer's experience shows a lack of integrity and lack of sincerity in their apology.
I did not jump to conclusions but simply described the facts. The employee himself admitted that he was trying to give us the pizzas the other customer brought back.
The other customer came back with the pizzas & suddenly our order was ready. We had the exact same flavors as the returned pizzas. We touched the boxes & they were hardly warm, so we knew they were not fresh. We confronted the cashier & he admitted that he tried to give us the returned pizzas. He did not understand how it was a safety issue & only when we pushed back did he agree to make fresh ones.
I want to like this place, but I don't appreciate being implied a liar. I have given this place a fair review and was overall positive despite the issues. Denying a problem exists & suggesting that a customer is a liar is not the right way to do business. The store is choosing to preserve their good name instead of addressing questionable food safety practices.
If you want to try their pizza or just can't stay away, then wait for your order with eagle eyes & be cautious. Especially if you see someone come back because they were given the wrong order. What I experienced will naturally happen again, since they refuse to address a problem...
Read moreI honestly wasn't sure I was going to like this. I've always liked the flavors of Indian food but I don't like dark meat chicken, which is commonly used in Indian recipes, at all. Also, many of the Indian lunch buffets are sketchy so I just don't eat it very often. Additionally, I am extremely picky about my pizza and I think that the majority of pizza is not great. Happily, they use all white meat/chicken breast for their pizza here. If they didn't, I wouldn't have even tried it.
So here's the deal; It was delicious and the flavors are outstanding. I got the Tandoori Chicken pizza and a meatball grinder. The grinder was good and I'd order it again but the pizza was the standout here. It was so tasty that I had to really force myself to stop eating so I would be able to sleep that night. Late night eating isn't the best for you once you get out of your 20's so maybe I shouldn't have been sampling new food at 11PM but that was how my schedule worked out that day. I chose the ginger, hot pepper and cilantro options and it was pretty warm. My youngest kid had to eat hers with a glass of milk in hand and my wife wouldn't try it after she heard about the heat. I don't know how to really do justice to how tasty it was but I'll just say that you should try it and I will definitely go back to try the other flavors and eat this one again.
My only gripe is the crust and it's a mild gripe because I think it was above average but not at the level of Zeek's or Pagliacci. When I warmed up my leftovers the next day for lunch, I was able to get it to crisp up a bit more in the oven so I think that next time, I'll just ask them to leave it in the oven a little longer.
Please don't be put off by any bad Yelp reviews. There are two things working against them here. First; they have recently changed ownership but retained their name. I would normally advise against doing this but they are part of a mini-chain here that does something a little unique and it would be ill advised to throw away the brand recognition that has already been established. Unfortunately, the previous owners of this location only distinguished themselves in a negative sense.
Second; they're in the middle of upper-middle-class suburbia and the whole area is teeming with 30-50 year old white women sporting bobbed hairdos, AKA the "May I Speak to Your Manager?!" haircut. I would guess that a disproportionately high number of them are named "Karen". I'm stereotyping here a little bit but those people tend to share a predisposition to being nit-picky about stuff that is unreasonable or doesn't matter, especially when they pull up in an SUV or minivan full of kids. Sorry soccer moms, I don't mean to pick on you but this stuff has happened enough times now that a stereotype has officially been established. Would you give Dominoes or Pizza Hut bad Yelp reviews for not having public restrooms at their carry-out locations? No! You give them bad Yelp reviews because their food sucks so bad it's nearly a crime against humanity!
The service was very friendly and I chatted with the owner while I was waiting for my food and I found him to be a great guy. They do have a couple of tables if you want to eat in the establishment but the Karens of the world might have to hit their diaper bags for some wet wipes if they get any sauce on their fingers. Bottom Line: I highly recommend this place. I won't be able to eat here as much as I would like because it's out of my current travel radius but if it wasn't, I'd drop by a few times a...
Read moreI ordered a pizza, chicken wings, cheesy bread and requested restaurant not to use bell peppers on the pizza. I have asked her more than 5 times about bell peppers as one of our family member has allergy to bell peppers. Once we got the pizza we saw it has different varieties of bell peppers. I have called the canam pizza and asked about this. They informed even though a note was added on the order, kitchen staff has missed it and after long discussion they agreed to refund for pizza and they informed it will be processed in 7 days.
After more than 10 days I realized there was no refund on my card and called the restaurant to check on refund status. Restaurant informed I need to come to restaurant and provide physical credit card for the refund which is kind of ridiculous. Their reasoning was they don't have credit card info as it was more than 10 days.
So literally they scammed me by promising about the refund and hoped I will never realize that a refund was not issued. When I confronted about this they started abusing me on the phone and hung up on me saying they will never refund.
After that when I called the restaurant again, they kept me on hold for few times and mentioned they will call next day. I got a call from restaurant next day and mentioned they will be processing the refund. When I asked them why they were not able to process earlier, member did not had any answer.
Next day Owner called me and informed about processing of refund. When i informed him about my experience he had no idea on what happened but attest he was sorry. One of the worst...
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