Terrible and Dangerous Experience at Fusion India Restaurant – Will Never Visit Again!

I recently visited Fusion India with my family for a special Valentine's Day dinner, and unfortunately, our experience was nothing short of terrifying. I’ve had drinks there before, and I’ve always enjoyed the drinks served with liquid nitrogen and lights—it's a fun and unique experience. But this time, things took a dangerous turn.

I ordered a drink, and it came inside a cage with a liquid nitrogen bottle, which I thought was part of the presentation. However, there was no glass of drink visible, and I didn’t notice that the bottle had a sticker that said "Do not drink." I asked the waiter if the liquid nitrogen bottle was my drink, and he confirmed it was. Believing the sticker was a prank, I almost took a sip of the liquid nitrogen!

Thankfully, my son noticed the warning label just in time, and my husband and the rest of my family were immediately alarmed. We were all terrified, and I had no idea what could have happened if my son hadn’t caught it. I called the server again to confirm if this was my drink, and he finally admitted that the drink should have come with a glass, not just the bottle of liquid nitrogen.

Throughout this, the owner was watching from a distance but never came to check on us or address the situation. It felt as if our safety wasn’t a priority. I was so shaken by the experience that I started crying, thinking about the potential consequences. The main server did come to console me and apologized, but it didn’t feel like enough given the seriousness of what had almost happened.

Even though they eventually waived the charge for the drink, the owner never once spoke to us personally, which left us feeling dismissed. We tried to explain to the server that this was not about the drink charge, but about the lack of responsibility and safety at the restaurant. After some back-and-forth, the owner’s assistant came to tell us again that they wouldn’t charge us. Despite that, it was clear they were more focused on not charging us than acknowledging the life-threatening situation we had just experienced.

I never expected to be put in such a dangerous situation at a restaurant, and I will never return to Fusion India again. I just want to warn others to be cautious when visiting, especially with the kind of dangerous mistakes that were made here. This could have been a serious incident, and I am deeply upset that the management did not handle the situation appropriately. Be careful if you decide to visit!