Used to really love this place. The salmon bento boxes are great and the portion size is large for everything on the menu. Service is ok, but not sure there’s much service to be had with all ordering done online or through a tablet. Don’t come here if you are in a hurry either, for the bento boxes, I typically wait for 15 to 20 minutes. Small things that have bothered me recently is that all sushi rolls are made and cut with plastic wrap, the bento boxes now come in plastic containers rather than the cute cardboard boxes they used to have, and while they still advertise with taiyaki ice cream cones, the waffle cone offered now is just a standard hardshell (probably prepackaged) waffle cone. Good enough to stop by from time to time, but not a place...
Read more1-Nov update: the restaurant was supposed to cancel the purchase since they did not have the food item I ordered/paid for but ended up still charging my account. When I went back to get refund they stated it would be processed but never did. I had to file a charge back with my credit card. Will not be returning to a place that commits fraud on customers.
Have been 3 times (different weeks, different days, different time of day) and yet to be able to try it as the one food item from here I was interested in has been consistently unavailable, and for different reasons each time. For a food item (taiyaki soft serve) featured so prominently, it never seems to actually...
Read moreTerrible service! It was a hot day and I was excited to try this new place so I ordered the spam masubi and another appetizer. After I payed and tipped I asked for ice water since it was so hot and the guy just said “NO”and closed his window. First that was just weird, and second extremely rude! I was just so confused and shocked that I just waited for my food and left. The food was just ok. Maybe the other items are better but the appetizer are just regular grocery store quality nothing special.
Unfortunately I had a bad experience there mostly because of the rude guy who works there but hopefully other people will have a...
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