Joy Teriyaki — Restaurant in Washington

I’m sorry but when it’s not right it’s not right, I ordered my food on the phone Togo get there nothing is ready they were not busy the cashier said he just got there he see where I ordered my food but he don’t know what happened so I said ok I’ll wait so I waited and they got done pretty fast I get home!!!! Ok I ordered four entrées cold bland when I say bland I mean bland the noodles were stickie the Tofu was white as snow. I was just there a few days prior and the person that cook that did amazing it was delicious this time I ordered four because I’m having a party at work and it was horrible. It was nasty. I’m not one to write a bad review but I called them and I let them know that this was not prepared correctly and that it was called sticky bland no flavor at all at 9 o’clock at night. He said oh can you bring them back? I said no can you bring them in the morning? I said no I have a party I got them for a party they are banking that I’m bringing this dish , he said can you bring them Saturday? I said are you kidding me I said look let’s go half-and-half on it and make it. Danielle just give me half back and I’ll keep the messed up food I just bought he said I will come pick up I said no I have a party to go to in the morning I have to go to bed have to be to work at six in the morning , this being said they wouldn’t offer anything and I am so sad because now I’m never going back. I thought this was a good place to eat which is worth but just not this time I’m not saying this horrible horrible horrible place but I’m saying when a Restaurant do something wrong , they should own up to it and fix it. I’m in in this message with if it ain’t right it’s not right fix it you...

Came in today and order a Chicken Breast Bowl and another bowl to go. Got home and and began to enjoy our meal. Less than half way into eating, I tried to bite into a piece of chicken and couldn't bite through it. My husband tried to bite a different piece and also found that he couldn't bite all the way through. It seemed that quite a few pieces (maybe pieces from a different breast left over) ended up in my bowl that may have been under cooked. They were tough and I couldn't chew. Just spit it out. I called the restaurant and they ask that I bring it in, which I did immediately. That was pointless. The manager brushed me off saying that all the chicken in the bowl looked the same, they have been giving it out all day with no issues, the grill is at 200°, and no other complaints. She also mentioned that I had eaten almost half the meal. Umm... yes! Not like I could have magically picked out the undercooked pieces. She just disregarded everything I was trying to explain. I wasn't looking for an new meal or even a refund, just for them to be careful. It's poultry. People can get sick... But she didn't...

If you go here, only order teriyaki. I have had it before, and its fine, but I recently ordered the orange chicken. Now, I didn't notice anything weird at first, some onions and carrots and peppers with it which was fine. But then I kept eating it. While the chicken and onions and peppers were good, then I started to inspect my dish after I noticed a piece of corn.. which, then I found things that didn't belong- canned veggies, like the pea/carrot/green bean/lima bean blend. The carrots from the can were small square chunks overcooked like in a soup and there were also clearly large fresh slices thrown in- as well as the obvious bottom of it being waterlogged. Just weird. If a customer asks for veggies, you make more, you don't just throw a can of soggy precooked veggies - YOU ARE A TERIYAKI RESTAURANT. So i'll recommend this place for teriyaki only, so far I haven't noticed them putting weird...