Peet's Coffee — Restaurant in Washington

Some of the best cappuccinos I've ever had, honestly. This location is very busy on weekdays mornings and it's amazing how quickly they move the line. This past week there were about 25 people in front of me and I had my cappuccino and breakfast sandwich in hand in less than 5 minutes. (I've waited 30 minutes for the same at the DCA Starbucks.) The staff is very friendly and extremely efficient. I look forward to stopping here, makes my early morning flights a little more bearable. Bit more expensive than other Peet's locations, but all the food at airports...

They got one star just because I wanted to ensure it came up. Worst place in the airport. Food is stale, coffee bitter and employees rude. Waited for my drink that was “lost” in translation??? I don’t speak a foreign language or with an accent.

What business hires managers who rather chat with airline employees or be on her phone than run a smooth operation. Who also can’t or has no interest in how employees act.

I saw the earlier review to something similar and thought, can’t be that bad, guess what it is. Will report to...

Poor service! The barista told me the drip coffee was cold and asked if I wanted it heated up, I told them no and that I didn't want old coffee.

I asked if they could make fresh decaf drip and they told me no. They said that they don't sell enough of it to make it, which didn't make sense since $7 would technically pay for a pot of coffee which is what I was charged for two coffees.

An excellent example of laziness and not willing to go the extra mile...