Port of Subs — Restaurant in Washington

spend your time and go to Subway or Jimmy John's. I didn't even get up to the counter before I witnessed the woman raising her voice very rudely to the old lady because she couldn't hear her. Rolling her eyes etc because she had to keep repeating herself. When I got to the counter she decided to tell me how to parent, my son was only sitting in a chair. Then she goes, so are you ready to order? You can feel the negativity a mile away from her, such a toxic environment. I decided to leave because of how uncomfortable and unprofessional she is. Then in a very snarky tone and look on her face she goes - HAVE A GOOD DAY very loudly. To the owner- you just lost a customer. How you run your business is YOUR business, but you are going to lose long time customers when you hire women off of the street with such hatred in their eyes. The fact your employee have a right to tell a customer how to parent, then belittle 2 different customers in 5 minutes...

We love port of sub. They are so nice in there. I always get the #1 its my favorite sandwich. When I was pregnant i was just craving a sandwich so my husband and I went in. They were not that busy it was around 120 so lunch rush was done. I asked the girl of she wouldnt mind cleaning the blade since I was pregnant and didnt want to get whatever they say you can get. The girl said when ever they get a slow spot they clean the machine she said it gets done every half hour to hour during the day. I love that. I started eating there more often they even make salads too. I ask for the #1 in a salad with chipotle sauce. Its so amazing. Dont forget the oregano. mmmm now im hungry. They have great cookies ansmd brownies. I wish they had gluten free ones. But some times if you want a chocolate treat just get the brownie you wont be sorry. If you answer the trivia question corrwct you get a treat for $1...

So, I hope the owner sees this post! My sister, nephew, and I stopped in for a sandwich today (11:50). There was a line and the two employee's behind the counter were hustling! The young lady apologized and said that someone had called out and they were working as fast as they could, and it was apparent. Both of them were all smiles, and as helpful as they could be suggesting sides or additions and honestly engaging each customer. It is rare now to find such kind of people anywhere in a customer service style of job! It was our first time there but, will not be the last! Customer service is much more important than quality to me (which was outstanding, too)! Huge shout out to...