Overall, I really love this restaurant. The food is consistently delicious. The only reason I’m doing 3 stars instead of 5 is their RIDICULOUS policies on refills. First off, they actually have a limit of fountain soda refills. I’ve never been to a restaurant where they limit fountain soda refills! One problem with this policy is that they fill the glasses mostly with ice, (even when you ask them to go light on ice). We have all stopped ordering soda from them, so that’s anywhere from $8-16 bucks a ticket they could be making if they hadn’t annoyed me. If that’s how they want to be, they can just keep bringing us unlimited refills of water!

Second, they limit you to one chip refill per table. When I’ve gone with a group of 2 or a group of 5, they gave us one bowl of chips each time and limited us to one refill in both scenarios! How does that make sense? Also, they’ll come take your chips to refill before you’ve finished them. Normally that wouldn’t be a problem, but if you’re going to nickel and dime people over their chip refills, then you better let them have ALL their chips from each bowl!! To make matters worse, even when I’ve ordered appetizers that require chips (like the guac or the cheese dip), they still limited chip refills!? For that reason alone, I also stopped ordering appetizers, so that’s even more money they’re losing with these policies.

I cannot figure out why a business would risk annoying their patrons over the cheapest items in the restaurant! Also, if you’re going to have stupid policies like these, you should enforce them based upon number of people, or number of menu items ordered. That would obviously be a nightmare to calculate that out, which is exactly why it’s a stupid policy to begin with!

I would strongly encourage the owner/manager to reconsider these ridiculous and arbitrary policies and stop annoying your patrons. If that ever happens I will be the first to edit my review and give them the 5 stars they would otherwise have earned.