I am so Delighted with Jack in the Box, Today I went to a Jack in the Box for lunch and for the first time I tried to cash in some of my Bonus points.. that I have accrued over the last few months. I stopped a one that I had never been to in a town on the California coastline. Sadly, due to poor internet reception? I could not redeem my points. I asked for some help and the cashier asked her manager to try and help me.. ( Here's where it gets interesting) The manager also could not get my order to go thru, and said please let me call corporate and see what the issue might be.. which he immediately began to do. Then he turned to me and said ... I am sorry for the inconvenience and please let us buy your meal for you.... NO THAT IS CUSTOMER SERVICE!!!! I LOVE JACK...
   Read moreWent to the Jack in the box today around 11:00 p.m. I ordered my food at the drive thru. When I pulled up to the window... One of the workers left me with my money hanging out the window...& The rest of his coworkers were looking at me all wear....& They lagg it in giving me my food....plus they did not give me my full order...way different order of what I ordered..but yeah I got charged almost $20 dollars for a order thats only $7.99..& I did not get my stuff jalapenos & a cheesecake.. I didn't noticed until I got home they gave me 2 baggs...I thought I had ary thing I ordered but no...& It's not the first time it happens..... really bad customer service.what happened to the good customer service from back in the days......I will never go back...👎👎👎👎not...
   Read moreJust ok.. And they actually think we are going to come back.. Nope..COL. Thanks.. Togo's is just down the street.. And their employees are actually nice. As for the food well they may not have deeplyfried anything.. However it is usually consistent.. I've tried this Jack in the box location three times to be fair and all three times I had a bad experience from angry adversarial borderline confrontational employees to cold french fries all three times. I got onion rings & fries the last time thinking that it was just something to do with the fries but no my onion rings were cold as well..
So I know I won't be back.. Sad.. Could have been a...
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