Sunset Family Restaurant — Restaurant in Waukesha

This used to be one of my grandparents favorite places to eat. Their breakfast items are fine, as those are truly hard to mess up, but my mom and I went here for the first time since losing my grandparents last year and the food and service was poor. I have gotten the chicken Alfredo in the past and it is usually good. Today’s batch tasted like a lean cuisine. The chicken was fine but that’s about it. Even the garlic toast was bad somehow. The waitress never checked how our food was but came to ask if we wanted a box. When I said no but had a full plate of pasta left, she of course asked what was wrong and passed it along, however when it was mentioned to the person at the register they just said sorry and acted like they didn’t care (even though they asked how everything was) and didn’t even offer a comp or to discount the meal even though I only ate the chicken out of the pasta and a bite or two of the toast. Would have gladly paid the $4 for the soup and dessert I ate that came with the meal however absolutely absurd to ask how everything was and really not care when feedback is given. Sadly, we will not be back here. My grandpa would be sad to know his breakfast spot on Wednesday with his buddies for years has really...

Called in to order carry out. Gyro Deluxe, comes with french fries. Was asked what kind of soup I wanted, like it came with my gyro. Online menu didn't say anything about soup, but I figured what the hey? Clam Chowder. I work less than a mile away and when I walked in to pay, my order was ready. I thought, "wow, this is great!" To my surprise I was charged for the soup. Ok, no big deal. When I got back to work to eat my delicious clam chowder and gyro sandwich, I discovered I was given "chicken noodle" soup... The soup was basically salty chicken water with orzo pasta. No chicken to be had, or any vegetables. I wonder how the chowder would have been...? The gyro and fries were no exception in this experience. Opening the Styrofoam container yielded a clump of dry gyro meat on top of a dry, broken pita, some giant onion slices, and two tomato slices. All that underneath a pile of gloriously wilted, and obviously not fresh french fries. The only way to choke any of this down was to generously slather the cucumber sauce over everything. To be honest, the best part of this meal was taking one bite of the pickle spear and throwing the rest away. Should have trusted my gut and went to Gyro...

I have been coming to this restaurant for years. I walked in to sit down and have dinner and do a Skype visit with my son while he was in Minnesota. I was looking for an outlet to plug my phone in when an older gentleman grabbed me very roughly by the arm and started dragging me to the front of the restaurant ( as i was speaking to my 1 1/5 year old who began to CRY BECAUSE HE WAS SO AFRAID) I feel like I was treated very rudely because I'm a woman and a both full of what seemed like his friends or family laughing about my distress, My friend saw him grab me from outside the window since he was still by our car and when he tried to calmly confront this older man the guy started yelling at us both and again he grabbed my arm, long story short if you have wife's, sisters, daughters or any kind of woman in your family who speaks up for them selves DO NOT GO TO THIS RESTAURANT, I have never been treated so rudly in my life, like since I was not olny a woman but not from his country I was LESS OF A PERSON, AND HE COULDN'T EVEN LOWER HIMSELF TO SAY SORRY for his...