I just had the worst experience I've ever had with Subway. First, when I went to order online to get one of the online deals, every single one said not available at this location okay so I thought maybe I could get it if I just went in no such luck. I was met with two employees that apparently had no idea about anything. So I got frustrated and since I was hungry but didn't want to pay full price for their sandwiches I just ordered the foot long nachos. As I was being checked out, I realized that I was offered the option of chicken or steak which the employee never told me about and he gave me attitude when I asked if I could get steak. Which I never got. As I was being checked out, apparently there was something wrong with the cash register. They couldn't open it. I sat there for approximately 8 minutes waiting for them to try and figure it out and to call and talk to the manager on the phone. By this time I was very frustrated. It was hot out and I had my dog in my car. The girl, who by the way, couldn't talk loud enough for anybody to hear her said the manager will be there in a couple of minutes. In other words, I was expected to wait for the manager to come there to get my food. Frustrated. I just asked for my money back and went to A&w. Every single time I try to order online. I have issues but this was ridiculous being told to wait for the manager to get there from wherever it'll be a while before I decide to give them my business again. It's very poor...
Read moreNormally I have a good interaction with this Subway but I just went there and the first worker couldn't hear me, but waited until I was done talking to start the order and then ask what I wanted on it. She AGAIN couldn't hear me so I spoke up and she missed a topping and went to toast it. I tried to stop her and she either couldn't hear me or ignored me. She could've repeated my order back to me to make sure that didn't happen since she couldn't hear me. And then the second worker I said I just wanted mayo and when she was done putting it on said "That's it? No veggies or nothin'?" She either said that because she thought I was at fault for the topping not being added despite me saying it 4 TIMES, or she was just calling me fat without saying it because I have NEVER had an employee say that to me even when I had lots and lots of mayo put on or when I had other non-veggie things on it too. As if it wasn't bad enough, as I filled up my soda, which I JUST GRABBED, there was a hair in it. I have never seen this at Subway and I've been eating at...
Read moreWho do you picture when you hear experts of their craft? Lebron? Messi? I picture Ethan and Tyler from the Wautoma Subway. These two are like the Bonnie and Clyde of sandwiches. First bite of my sandwich I knew I was experiencing the best sandwich artists of all time. That first bite sent me back to the Renaissance Era and I felt like I was looking at a piece of Leonardo da Vinci and Michelangelo's artwork. Not to mention these two had the place spotless clean. If I could describe my experience at the Wautoma Subway in one word I would describe it as heavenly. These two, Ethan and Tyler, really know how to run a sandwich joint. Subways around the world should be taking notes from these two. While I was eating my sandwich, it felt as if time was stopping itself. My first footlong was so good, you know I had to get a second one. Even with 24 inches of subs in my belly, the 6 oatmeal raisin cookies I ate still tasted good. I cannot put into words my gratitude toward them for this experience. Thank you so...
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