Dairy Queen — Restaurant in Town of Wautoma

Overall, horrible experience. We came here on May 16, 2025 before 6pm. the person who took our order was super quiet but seemed snippy over the speaker. As we got to the window the person working it had a disgusting sweatshirt on that was covered in dandruff or just a bunch of gunk around the neck of it with unclean hands/nails. The window of the restaurant alone was absolutely disgusting I dont even want to imagine the inside of this place... after waiting over 10 minutes at the window, watching them only make drinks and pack a door dash order, they finally asked us to pull up for another 15+ minutes because "our cook is slow"..this is absolutely horrendous service for the franchise owner to have operating this restaurant. Please save yourself time, money, and sanity and go somewhere else.. i ended up going in to ask for a refund to go somewhere else. We are still waiting in the drive through...

They do not care about the incorrect information they present. I had inquired why they are posting the incorrect times they are open. The minor child running the store at night told me that they are basically all minors working there and they are not allowed to work past 9pm. She stated the company was aware and refuses to change the hours of operation.

I called the manager the next day and she says "yeah we have been meaning to change that since labor day but the Manger is on vacation." Total wast of my time and others that get there when you are stating you are open but refuse to change the hours of operation to when you are...

My boyfriend & I went in DQ after our Easter dinner. We were in the mood for a sundae for dessert. When we walked up to the counter, no one was at the order area. Waited 5 minutes. Ordered 2 hot fudge sundaes. Waited 5 minutes. The hot fudge was not on the sundaes. Instead, some watered down, syrupy, lukewarm, liquid. The ice cream was more like a frozen milk slushy. My boyfriend actually threw his away after a few spoonfuls. When we left, my boyfriend commented to the worker at the cash register - what happened to the hot fudge? The worker said--"well there must be something wrong with it" End of my review. Won't be...