Latte Factory — Restaurant in Wauwatosa

placed my order, and it turns out I hadn't realized my partner had bought me a drink at another place across the street from yours. I hadn't even finished leaving the register when I told the guy I didn't need the coffee because he'd already bought me one and it was on the table. He replied that he couldn't give me my money back, even though he hadn't even made the drink for me yet. Very poor service because I ended up throwing away the coffee since I couldn't drink it. I've worked and I know you can void it, but he chose to do it because he was only interested in the tip, which I never said I...

I think the coffee is terrible here. The service was great and so was the presentation. $16 for 2 drinks, it was not worth the price IMO. I prefer the strong taste of roasted coffee and it wasn't in either drink that we ordered, more of milk with a coffee aftertaste. But its a cute stand and the employees were very polite with a lot of hussle. The cup lids are cool. I will be...

Delicious Drinks & Friendly Staff!

Stopped by Latte Factory at 2500 Mayfair and tried the Mango Refresher, Cookie Crumble Frappe, and Caramel Latte – all were amazing! The staff, especially Zaki, was super helpful in explaining the drinks, and we even got to sample two other drinks. All three guys at the kiosk were super friendly and made the visit extra enjoyable....