Starbucks — Restaurant in Wauwatosa

i went to this location after doing an online order. i get there and wait to the side and nobody said anything to me. none of the five people behind the counter (who all kept making eye contact with me). Now I don’t expect people who are bust doing something to stop what they’re doing just to say hi, however the guy walking back and forth doing nothing but playing with the stickers that go on cups could have said something. not even an ill be right with you or anything. i literally saw my bakery item to the side getting cold and my drink just sitting all the way over by the machines (with the top on so clearly it was done). nobody says a thing after ten minutes, not even the two managers that came by, one being a woman with pink and yellow hair. I finally got my items after making eye contact with every single employee on several occasions and i realize that my vanilla latte only had vanilla and milk in it. No espresso. I wouldn’t have been as annoyed if the employees were actually attentive to what’s going in around them. You can’t not pay attention to customers, acting as though you’re too busy with the drinks and then also not even make the drinks correctly. The service at this location is awful, the drinks are never made correctly and are always so watered down now (oh, when they actually have the ingredients to make...

Hands down the worst Starbucks of all time. I don’t understand how this one didn’t close with the company wide closings they just announced. Truly the rudest, laziest staff I’ve ever seen. Unbelievable slow, no sense of urgency. I don’t say this lightly, but these are the kind of people you observe and just know they’re going no where in life. You will wait 40 minutes for your drink just for them to mess it up. For example: I have multiple severe food allergies and ordered a matcha with oat milk and caramel syrup, by the time they finally made it, I could see caramel drizzle which has dairy in it. I told the girl they messed up and made it clear to her I am actually allergic to dairy as in I have an epi pen prescription, dairy causes anaphylaxis for me. They remake the drink maybe 20 minutes later, I take one sip and can tell they made it with dairy and not oat milk. Then I was having an allergic reaction for the next hour. Thanks a lot, awful Starbucks employees! Learn to have some work ethic and care for your customers. You guys are insane. People can go to Nordstrom and get much better coffee with...

I would really like to give it no stars. My daughter and I ordered ONE drink. The guy behind us ordered two drinks. It took us 20 mins to get our drink! The cashier Colin took our orders and then instead of making my drink first, he goes to make the guy’s two drinks while the other employee is making the drinks for the customers ahead of us. We waited and no one else was there. Another customer comes up to order and they start making their drinks not even acknowledging us. I had to go ask if they were even making it and his response was “we only have one blender”. NO OTHER DRINKS AHEAD OF ME WERE BLENDED!!! So the blender was readily available! This store has really gone downhill! Anytime I order from there thru mobile, the drink is always off. So I’ve stopped doing that for this location. I may have to NEVER order...