Olive Garden Italian Restaurant — Restaurant in Waycross

My 9 year old son Draven & I came in right around lunch time @ noon on the Sunday before last for my 43rd Birthday on 7/17/2022 to eat & have a good time. Well, I would've given Waycross' Olive Garden Restaurant a 5 STAR review just bc of the sweet & amazing service we'd gotten from the beautiful young lady, Nyra, who was our waitress during our whole experience on that day but bc of the manager, I was billed twice...I had a QR CODE to be scanned for a Free Appetizer/Dessert I'd gotten in my email for my birthday. Miss Nyra told me she'd make sure to have the male manager who was on duty, @ the time, to make sure my appetizer would be taken off from my final bill before I payed for it with my debit card. Well, right after I'd payed the bill, she told me how I'd been charged for my appetizer anyway, even after the manager was supposed to have fixed my final bill where it should've been removed after she'd scanned the free QR CODE for it & not only, did he not make sure it was taken off my final bill before I paid for it, I was charged twice too. I was furious bc I didn't have enough money in my account to pay for them, both so I had to figure out a way to send myself enough money to my debit card fast enough to cover that extra bill that it should've never been charged with in the first place...Idk why he didn't but he should've just credited the extra amount, after my card got charged with my appetizer for the first bill, back to my debit card instead. What would he have done if I wasn't able to instantly send enough money to myself to be able to pay for that second bill too? I didn't want to bother Nyra or ruin my birthday to even ask her to speak with that manager bc it wasn't either one of us who had done anything wrong & I surely didn't want Nyra to get into any kind of trouble for a mistake that he had clearly made...I've witnessed a few servers & hosts @ several restaurants I've worked @ in the past get punished or fired for many different mistakes that were actually made by a manager or someone else of higher authority. Nyra, you most definitely get a ⭐️⭐️⭐️⭐️⭐️ review from me & Draven...thanks again for the amazing service you gave us on...

Food subpar just not good. Chicken gnoche Soup lukewarm. Server brought wrong soup to one of us. Breadsticks were undercooked cold inside. Server was a flake forgot our drink order had to come back twice to clarify 2 sweet teas ..(I would drug test her).seriously the chicken parmesan was burned cooked til tough the breading fell off was super hard and meat tough. I ate the center of the meat took over half home gave to my dog.

Just was a subpar meal. Very small portion of spaghetti with chicken parmesan it was tiny just not good flavor either. A drizzle of sauce on spaghetti and chicken... and minute amount of sauce and cheese on the chicken patties it was really a disappointing meal AND IM NOT PICKY.

Server didn't ask us if we wanted dessert either...dropped check receipt on table walked off.I figured ok I'll get a mint when I leave then. They had basket full when we were seated of Andes mints my little girl wanted one so I noticed them. When we left the basket was gone completely. I went for veterans day and they were not crowded at 2 pm they seated us in the bar area I guess because we had a toddler with us...just poor service poor quality food and ditzy wait staff...Seriously we were 2 adults and a well behaved 3 yr old. Also asked for to go box for kids meal as she ate only grapes and one for the rest of my food for my dogs and server brings tiny to go box said didn't have anything bigger had to go bring another. It was a treat for me to go there for veterans day. I rarely go anywhere these days and the experience was...

I will never be eating here again. My wife and I went to dinner with both of our mothers (4 of us) and NONE of us were pleased eith the experience. Our server was a shorter girl who was very clueless and ditzy. We had asked MULTIPLE times for refills on drinks and to please get us some more breadsticks and neither were done the entire hour we were there. We didnt get refills until we were walking out the door to leave. We all ordered chicken gnocchi and the soup was so watered down and nasty that nobody wanted it. I wouldnt have even fed it to my dog it was that bad. My wife ordered the chicken Parmesan and the chicken was so hard it was unedible. A mother in law ordered the chicken cabanera And asked for there to be no red peppers in it because she is allergic, and it was brought toward table With the peppers in it.. We asked for it to be remade since she can't eat it and it took almost 30 minutes to get something new and there was barely any sauce on it. I ordered Lasagna and the noodles were way overcooked and my mother ordered steak steak and it was way too chewy for anyone to eat. We ended up paying and leaving 90% of our food on the table because it was that bad. We also ordered the little powder donut things and the Cheese filled cheesecake things, and we never received either one of those but we...