Date of visit:8/24. Sunday 5pm.2 employees. This was probably the worst Starbucks visit I've ever had. This particular Starbucks is located inside Kroger. I frequent this grocery store a few times a month. I don't always indulge in a starbucks drink. But today I wanted something different and I had ordered a cherry thai tea earlier this year. After standing in front of the counter a few minutes and not being acknowledged, I finally walked up and said hello. I showed her a picture of the drink I had before and asked if they still had it. She said no we have nothing cherry. I said okay anything similar to that? She said maybe strawberry. And she asked the other employee about it. I told her I did not like strawberry.And what else were my options. They both just repeated strawberry. I said OK, I'm not real familiar with your menu, what can you recommend for the Chi flavoring, pretty much blank faces so I said, how would Carmel be in it, and he said you could put anything in it! I said fine.I will take the smallest size and even asked if the price was 5.45, the cashier said yes. Then told me my total was 6.75. The extra charge was .80 to add the caramel! I was over it. She was new and couldn't answer any questions. He was low speaking and short on answers, with a slight attitude. I spoke to the customer service employee and she informed me that the cashier was new and that the barista didn't speak much. Def...
Read more9/10 my drink is made to perfection & trust me I am extremely picky when it comes to my Starbucks drinks. The staff here is WONDERFUL! My family & I are regulars here and they've all pretty much gotten to know us by name & know our drinks by heart & the extras we like to add to our drinks. Being as it is the ONLY Starbucks within an hours drive of another one and also located inside Kroger grocery store it DOES get busy but most Starbucks are always busy. The baristas are supposed to be chatty & friendly it kind of comes with the territory. We have had very few problems here. Always remember if you do have an issue with your drink they will remake it for you on the spot or you can always contact Starbucks customer service & they will help you out. We love our Starbucks & even if they opened another one we would stick with this one unless our baristas went to...
Read moreIts an adequate place to purchase a drink if you need something to get you through the day. Customer service is alright depending on the time of day. There seems to be a new person quite often so there isn't really a set say so on friendliness. Thier cleanliness is impeccable and they are fairly organized with thier products. Some days you get a drink and it's done in a timely matter and they do a good job, yet other days it's quite the opposite. So all in all its just an okay place to get coffee. Nothing special.
If you've never been to a Starbucks before, then this one may be a fairly enjoyable experience. But if you have been to a Starbucks before, you may be...
Read more