South at Pybus — Restaurant in Wenatchee

I’m not the type to usually do a review, but I was sorely disappointed with my experience at South and felt compelled to share.

We recently went for lunch on a Friday. There was one other group when we walked in, seated at the front. It was my mom, my toddler, and myself. They seated us in the back of the restaurant by the kitchens. I figured it was so the restaurant looked busier, which was fine. But then we watched 4 different groups of customers enter AFTER us, and they were all seated at the front—we remained alone and out of sight by the kitchen. I get it, we have a toddler, but to segregate your customers based on appearance is crappy service, and quite offensive.

Additionally, if you are looking for a filling and tasty Mexican meal, this is not where you want to go. My mother ordered the Sweet Potato Enchiladas, which came with rice and beans. Her enchilada was soggy, and the rice was cold. She was afraid to eat any more since cold rice is a well-known foodborne pathogen producer. Her beans were ok, but were the only thing hot on her plate. I ordered the burger (don’t judge—I’m pregnant so my options are extremely limited for food due to aversions). The fries were ok, the burger was a premade patty that had been steamed and slapped onto 10 lbs of mayo and an oversized stale ciabatta bun. Once again, lukewarm to the point where I was scared to finish it. Keep in mind, the restaurant is empty, we are seated right next to the kitchen, and our meals cost $18 each.

Our server seemed more interested in hanging out with what I can only assume is the manager, and while he did a great job keeping our drinks filled, we never received the chips and guac we ordered. Granted, he never charged us for them, but after everything we both walked out feeling dismissed and disappointed. I highly suggest looking for other restaurants if you are looking for Mexican food that is safe to eat and priced appropriately. And if you have kids, I don’t recommend taking them here at all. Pretty sure the only reason they are still operating is the craft cocktails, which if others are to be believed, you’d need about 2 to choke down the food and pray to god it comes back up before it makes you...

The atmosphere from the first second walking in was very friendly and and smelled very good. My family and I saw good reviews for this place on the Find Me GF app. I have celiacs disease and am highly sensitive to cross contamination, but that is not an issue here at South at Pybus. When our server Lisney first came to our table we were welcomed with a positive attitude and big smile as we were asked about our drinks orders. I informed her about my celiac off the bat because nothing on the menu is labeled GF. To my surprise she informed me that majority of the food can be made to accommodate whatever food allergies you have including celiac and they take precautions very seriously. Lisney even went about offering to speak to the kitchen to let them know to change their gloves, use new clean utensils, etc. when making my food so it can be safe for me to eat without having a reaction without me having to say anything. I got the Peruvian chicken tacos w/corn tortillas, Carnitas tacos w/corn tortillas, a side of rice and flan(the fryers are shared so anything fried would not be safe for celiacs). All of the food was immaculate not just for me, but for my family’s food as well. Overall, my family and I were extremely impressed and happy with the service Lisney provided and how delicious everything tasted. If I lived here in the state I would come more frequently just because of how safe I felt eating here as well as the atmosphere. Highly...

I was staying at the Hilton next door to Pybus Market (which houses this restaurant) for business and thought I would dodge in and grab a late lunch. I ordered the guac app and a burrito. The total was $51. It was take away, so no beverages or anything else. And the burrito was a la carte, it didn’t come with sides- also it wasn’t a “baby burrito” (as in the size of a baby) that would feed two hungry adults. This prepared burrito was about 6 inches long and reasonably thick. The guac came in a 4oz plastic container- so, half a cup of guac - which is fine for one person but they charge like it should feed the table. The burrito was very wet and messy and wrapped in foil that didn’t actually contain it only, no container. All that would be fine if it had been half the price OR been amazingly good. Seriously NOT worth the money - and I live in Seattle where everything is stupid expensive. I am in Wenatchee all week and won’t be going back to Pybus Market. Whole lotta nope. Too bad, it’s super handy...