Subway — Restaurant in Wentzville

I came in on Saturday I have only been in one other time and the staff was friendly but this time I felt one of the workers wasn’t very good with customer service. I had an order of 6 footlong subs I made it easy for them and got them all the exact same and not toasted. I asked if they could possibly put the sides in a salad bowl so it won’t leak all over my car transporting them they said they can use boxes and bags. Then the guy seemed very rude to the other coworker and she seemed a bit nervous working with him. Then as he was finishing my sandwich’s he said if you’re going to order so many you need to do a catering order. Also, asked what the special event was. Which it wasn’t an event it was feeding my boyfriends workers that was working on a roof all day. Many people have large families so I don’t think 6 sandwiches has to be special ordered ...maybe I’m wrong.. customer service is a big thing in this type of business. I will say they did a great job and got the sandwiches done quickly just the customer service part needs...

The sandwich was good, but the service was terrible. Unfortunately, that's not strange for this location. We put in our orders for curbside pickup. After letting them know we'd arrived, they brought out one order and not the other, even after we informed the employee that came to the car. We sat for several minute waiting, until my sister went into check. They forgot. She got the order but they didn't even apologize for the error. We got home and realized that the first order was wrong. We went back and they did replace the sandwich, but still didn't apologize. Previously, we've had wrong orders and the time prior to this one, my sandwich was delivered divided in half in a brown paper bag instead of wrapped in their sandwich paper. This is the last time for...

This was the worst and most disrespectful experience I’ve ever had at a food establishment. I will be telling everyone in Wentzville about how this ruined my dinner. As you can see, the sauce here is orange and creamy, not at all honey mustard like it’s supposed to be. The sauce is also spicy, not sweet. To prove a point, I was given the sauce below, and pushed to accept that this is honey mustard when it very clearly isn’t. I was able to do an exchange for a plain sandwich after forcing the employee to be held accountable for their mistake. It’s my third terrible and I do mean TERRIBLE experience with this location. Never again. And for anyone that may be contemplating it,...