Morgan Street Cafe — Restaurant in West Chicago Township

I’ve been here a handful of times through out the years, past two times were simply sad and uncomfortable/unpleasant. Coffee is way over charged, and maybe I’m not coffee expert but since when is a small black iced coffee 5.50$?! Or is that normal. Anyways ice is extra. Also why is the milk and cream free but a dairy free option is upcharge… so we are going to be located in a posh area and exploit animals for free but a vegan plant based dairy free option costs extra??? Take me to Starbucks, I prefer to support LOCAL but nah, although the vegan meatball sub is lit. What toped the cherry for me, was how unenthusiastic staff was about everything and listening to me they looked depressed and said not our place, to what I followed up with was tell the owner get with the times… which she replied…no thanks not our problem, thank you. At least they said thank you:) It was this mid to higher 20s latina girl, and a taller white women in her 30s with glasses! Any ways go to Starbucks or the new Coffee shop around the corner at the Porte building! Bye bye Morgan Cafe big shame on the subs but I can make the same...

I am really sad to write this review. I have enjoyed the food from Morgan Street Cafe for over a year now. But this time I went to get lunch to go and was rudely "greeted" by the staff and rushed to make a choice from the employee who was complaining about taking his lunch break when we walked in. I got my sandwich to go, and opened it up to eat some on my walk back to the office. The bread was completely torn apart - it looked like someone had dropped it and tried to put it back together. I was only half a block away so I went back in to ask them to remake the sandwich - a reasonable request considering I paid $11 for it - he staff member looked at my and said "yeah that bread is really squishy" , didn't offer to fix it, and when I asked for a different bread he rolled his eyes at me. Not only was this service rude, it was unsanitary. I saw not one, but two staff members eating in the kitchen area, and one other staff member touched her mouth and braces repeatedly just in the short time we were there and then touch the sodas, kitchen equipment and POS station. Just...wow. i don't think I will forget...

I’m typically not one to visit a business right before closing, but at 1:40 PM—20 minutes before their listed closing time of 2 PM—we stopped in for a quick coffee, assuming it wouldn’t be an issue. To our surprise, we were denied service (by the kitchen worker and they barista) and told they had to be out of the building by 2. If that’s the case, the posted hours need to be updated to reflect when the business actually stops serving customers.

To make matters worse, as we left, they locked the doors behind us. A group of other potential customers arrived and was also turned away. It seems this business effectively closes earlier than advertised. Very disappointing experience. WILL NOT BE RETURNING.

This occurred on Saturday, January 4th @ 1:40. ( for the...