Pizza Lobo Logan Square — Restaurant in West Chicago Township

I had thoughts that the experience here would be great because it was nice weather and outside seating. First time here so I was expecting great things, went in - it had a sign saying feel free to seat yourself. My partner and I sit in the back then a server came up all rudely to us (wearing all black shirt and shorts) and stated; "this seat is reserved and the sign must've flew off so you're going to have to leave this spot otherwise I'd have to talk to the manager," well how were we supposed to know, there was no reserved sign on the floor or even near the table at all and the sign when entering the outside patio said "feel free to sear yourselves." Not only that but we had already ordered food and she told us we have to vacate the area at 5:30 when it was already 5:14. Like we were still waiting for our food to come in. Luckily, this one server who had pink bangs was able to accommodate us as I wanted to receive a discount for the inconvenience and was given the food for free because no one told us about the reserved seats or had the sign that stated the seats were reserved. I just think communication was horrible. The other server (black shirt and shorts) should've put the sign instead of blaming that the wind must've blew away the sign when clearly she probably didn't even put it on the table. The restaurant should consider no reservations to be made since there is a sign that states "feel free to sit anywhere," because there was no hostess, no communication and just overall a free for all. Then what's the point of a reservation if servers can't accurately put the signs up and communicate with each other while seeing those tables that are reserved become occupied then well maybe assume it's your fault and don't take it out on the couple who are just trying to have a great time. Ruined my night for sure. I will not be coming back and will surely tell a lot of people about my...

As a local property owner, I want local businesses to do well, but Pizza Lobo is just disappointing. I have tried to support them on numerous occasions, twice dine-in and twice take-out. Service was great on my first visit. During my second visit, the staff gave off a lot of pretentious “hipster just moved to Chicago from highland park” vibes. So I then tried take-out, as I felt the pizza was decent, and I wanted to try other pies. The first take out experience I ordered the spinach lasagna pizza. The walk from my house to the take out window is less than 5 minutes. The pie was soggy, was poorly cut, and all the toppings slid off the under-carriage. It was a soggy greasy mess. For my second experience, I decided to keep the order simple: a sausage pizza. To avoid the soggy, limp slices from last venture, I wanted the pie to be baked “well-done”. There isn’t an option on their website to order your pie “well-done”, so I placed my order, and immediately called the restaurant to request my pizza to be cooked a bit longer. Staff member agreed to my request and told me the pizza would be ready in 25 minutes. When I arrived at the take out window, my pizza was not well-done, and when I asked if they could fulfill that request, staff told me that it would need to be re-fired and would take an additional 20 minutes. Anyways, they baked my pie a bit longer and lo and behold, soggy pie, lots of flop and grease, poorly cut, and wasn’t exactly aesthetically pleasing. And worst of all, the cheese slid off the crust so you literally had to use your hands to remold cheese on your slice. Photo provided.

I will give them another shot in the future, and hopefully I can change my...

I went to pizza lobo in Logan with two friends of mine. We all three ordered drinks but one friend later found out she forgot to bring her ID (she’s visibly 29). When two of our drinks came out and we were IDed, we asked if a picture of her ID would suffice for our other friend, they said it would not. That’s okay! We didn’t push it. What we found weird is that the server told her to “literally not even drink their drinks, it’s a serious offense” as if we were being pushy, when we weren’t. She then got her manager to come over to void her drink, but that interaction was odd too. My friend ordered a drink + slice combo, so she told the manager she just wanted the whole thing to come off (meaning slice and drink, since a plain slice on its own was $4 instead of .99). The manager first tried to convince her she was still saving money by ordering the slice without the drink, and when my friend said she just didn’t want the deal anymore, the manager gave us an attitude and said “that’s what I was going to do anyway.” We then watched 8 different tables receive their drinks without being IDed (which was a serious offense!!!). They all had kids though; so I guess that gives you a free pass to not have any ID? Anyways, if you’re just 30 something queers looking for a quick sip, don’t even THINK about coming here with just a picture of your ID. Your friends will then be denied the drink umbrellas that come with their piña coladas.

Wouldn’t recommend, won’t be...