Chocolaterie Stam — Restaurant in West Des Moines

I want to give this place a five; its a cute little place.

I'd heard they had "the" hot chocolate. So, had to try it.

It was burned. In a way I didn't know you could burn hot chocolate. It was so hot fifteen minutes after we got it: it would still burn your mouth badly. We ended up in blaze pizza taking the lids off and fanning them.

Maybe they're great normally. Idk. But, wasn't drinkable and ended up thrown away. The lady seemed new, couldn't really find anything, couldn't figure out how to scan, enter products, or differentiate plus or minus. She pressed plus over and over to subtract drinks. I'm not sure how 3+1+1+1=2.

Normally I'd just go in and explain and hope for a redo. But, I don't want to even repeat that experience up to getting the...

Amazing confections, terrible service. Every time I have visited this store recently, I have stood around waiting to be helped without being greeted. Typically, an associate will finish helping a customer and move on to helping someone who came in after me. There's no, "who's next?", Or any typical best practice of busy sales associates. Today, I waited patiently for 5 minutes for an associate to finish her conversation with a guest who was done checking out. When that customer finally left, I stepped up to the counter and stated what I wanted. The associate walked back and leaned against a wall and began a conversation with a co-worker as if I was not there. I left without purchasing anything. I doubt...

The best chocolate in the world. In my opinion! I usually get a few truffles to enjoy. Every flavor is good. Every single one.

They sell boxed sets, singles, chocolate bars, fudge, coffee, seasonal chocolates, gift sets, candied nuts & espresso beans, and more.

It was $8 for 6 truffles at this visit. Had the lemon, berry, coconut, cinnamon, butter, and hazelnut. I love that not only do they taste great, they are beautiful to look at.

Each truffles was a different design. So pretty! If anyone wants to get me a gift, these would be perfect.

Their story is amazing as well. 3 or 4 locations in the Des Moines area to choose from. All have super service...