Wayback Burgers — Restaurant in West Goshen Township

I have been to two other Jake’s locations where the food and service were good. Unfortunately, this place falls well short and is giving a bad name to what I think is a good burger franchise otherwise.

On a recent visit to this location, after finding out it was only 5 minutes from the home I just moved to, I placed a phone order on a Saturday afternoon. The order was nothing crazy, two burgers, two fries, and an order of onion rings.

I arrive at Jakes 10 minutes after placing the order, as requested. Once I arrive, I pay, go to my car, pull out of the parking lot and decide to sample a fry or two. I get one and notice it tastes like it was made about two hours ago. It was stale and had a bitter taste like they had been sitting in oil too long. I turn around and return to Jakes to ask for “fresh” fries. The manager tells me they are fresh and that their food does not sit for more than 8 minutes. I then asked him to taste them, which he did, and then agreed to make two more orders of fries as he stormed off without even an apology for the inconvenience.

The cook immediately threw two more orders into the fryer while I sat down. I sat and watched as about two minutes had passed, they pulled the fries from the fryer (without draining the oil) threw them into a large pan and then scooped them into the to go cups and put them on the counter. While I wanted complain about this, at this point I just wanted to go. By the time I got home and went to pick the bag up, there had been so much hot oil still on the fries that the bottoms of the containers basically became so soft that the fries passed through them, and then the bag. It was at this time, as I was staring at my lunch lying on the ground that I decided to write a review.

Use your own discretion, but this will be my last...

Let me start by saying that this place has truly become a favorite spot for me. From the moment you walk in, you're greeted with a warm and inviting atmosphere. The cleanliness is impeccable, which is always reassuring. And the fact that it's HALAL just adds to the appeal.

Now, let's talk about the food. Where do I even begin? The burgers are downright juicy and bursting with flavor. Each bite is a symphony of savory goodness that leaves you craving more. And let's not forget about the milkshakes they're simply divine. Creamy, indulgent, and perfectly complemented by the delicious brownie toppings. It's the ultimate treat after a satisfying meal.

But what really sets this place apart is the staff. They're friendly, attentive, and always willing to go the extra mile to ensure you have a memorable dining experience. Whether it's recommending the perfect burger or making sure your milkshake is just right, they're always on top of their game.

I've been here multiple times, and I can honestly say that I never get tired of it. The variety of options on the menu ensures that there's something for everyone, and each dish is executed with precision and care. Whether you're in the mood for a classic burger or feeling adventurous enough to try one of their specialty creations, you won't be...

Amir and Jaffar!!!!! Amir and Jaffar!!!!!! My goodness these two are WONDERFUL!!!! If I could give an award to anyone in the world right now, including my own family, I'd give it to these two guys!!! My husband heard about this place and we drove 45 minutes to get there and it was worth an even longer drive! He and I walked in and Amir, the manager, was sitting eating at a corner table so I thought he was a customer but he smiled SO pleasantly at us that when I found out he was the manager it was icing on the cake. Jaffar served us and welcoming us with an even bigger smile and friendly , warm demeanor I knew instantly that this place was great. And it was so so so so immaculately clean. I decided to do a review BEFORE we even ate lol. But the food .... Ok .... I got the crispy chicken sandwich which was DEEEEELICIOS and tender!!!!! Seasoned wonderfully!!!! I had the cheese fries which were different with a cheese sauce on the bottom also..... It was really tasty. My husband had the classic burger but the chicken sandwich is what I will be going back for and the vanilla milkshake was very good as well .... Just wish it were larger. But very very good . Great place and GREAT WORKERS due to SUPERB management. A1. Top...