New Thai Cafe — Restaurant in West Jordan

Adding 1 star for the friendly service and for honoring our refund request when we called without any argument.

The reason for the low rating is because we ended up getting sick from our food.

Our order:

2x Pineapple Fried Rice 1x Chicken Laab/Larb 1x Veggie Pho

Pineapple Fried rice was the only dish both myself and my significant other ate. It was okay. Not a ton of flavor, and the chicken was rubbery. Pineapple tasted fresh and there were decent amounts of large chunks throughout which is something I look for. Didn't see much of anything other than rice, pineapple, cashews and raisins in the dish. We both started feeling sick after eating this later that night, and are still sick today as I'm writing this review.

The Chicken Laab/Larb I had one bite of and threw the rest out. This is because the ground chicken (I assume) had an undertone taste of old fish, like it was stored around/next to fish in the freezer, and/or cooked in a wok/pan that just had fish in it. Either way, it didn't taste right and I dislike fish, which is why I ordered chicken. Even if I liked seafood/fish, this would be concerning as chicken should not taste like fish.

The Chicken Laab/Larb was served with a side of sticky rice in a separate styrofoam container. The sticky rice was so old and sat out so long, that it had a thin layer of hardened yellowish rice on top, and it had a flavor almost akin to cigarette smoke. On top of that, it was VERY chewy inside underneath the top crunchy layer, unlike any sticky rice I've ever had. It was DISGUSTING.

The Veggie Pho unfortunately we did not try and threw away, because of all the other problems with the food mentioned above.

I called after trying the Laab and they said they'd issue a refund for that as it was the only thing we'd had so far with a problem, and I didn't want to wait until we'd eaten a bunch of the food to submit a complaint.

I would not recommend this restaurant based off of our experience, and we will not...

Went here yesterday, and I have to say this is a hidden gem and one of the best Thai restaurants in the valley.

I had the fried egg rolls, chicken satay, beef larb, meeh leaung khop lard nah (57), and Thai iced tea.

The fried egg rolls were standard and delicious. More of a spring roll type wrapper, and the filling and dipping sauce were delicious. The chicken satay was some of the best I've ever had at a Thai restaurant. Perfect cook and the peanut sauce was great. The Thai iced tea was delicious as well.

The beef larb was very good and well balanced. Larb is one of my favorite Thai dishes, and I will say their style of larb leans more toward a waterfall salad than some other Thai places where the meat and veggies are more mixed with toasted rice. Still, it was great.

The meeh leaung khop lard nah (57) was perfectly cooked. I had it with chicken, and the fried crispy noodles balanced the thin gravy sauce very well.

The service was great. The one hostess their was very attentive and checked in often. I didn't experience any of the issues some previous commenters said, but I also went a bit early for dinner when it was more quiet. The cleanliness was immaculate.

Overall, this is a must-visit place if you...

Tiross aka "Dream" is whom I spoke with at New Thai Cafe...he immigrated from Thailand ... the interior is clean and quiet while giving a good ambiance...

I ordered 3 dishes... Chicken Pad Thai... 3.9/5.0 ... the pad thai had a generous portion of thai noodles, but the aromatics and flavor was lacking... the noodles probably soaked up the little sauce that was available...which made the noodles stick in clumps... no lime was provided as some places and the peanut flavor wasn't there either...still good...and better than some places... Pad Kee Mao...4.2/5.0 Good flavor and the perfect amount of sauce for the noodles...there were a lot of vegetables which may or may not be your thing...but it seemed to take away the core flavors...aromatics better than Pad thai...still a good dish Pad Gra Prow...4.3/5.0 This was the best tasting and most aromatic...I would recommend trying it...

I did request fresh 🌶 ...but instead was given chili oil...now they do have some very good and potent chilie oil...and I'd recommend getting that.

Overall...I give New Thai a 4.2/5.0 ... I did pay over $50 with tip...