Taco Bell — Restaurant in West Monroe

We came home for a family reunion and the enemy, as he does used this establishment to try to break our joy. My son wanted Taco Bell, after we left our family event. I took him, here and we went through the drive through. We ordered his food and I paid with my CC and was told to drive up in the line and wait. We did this and two sets of young men from another culture, tried to intimidated us. One by pulling his truck almost into us and another by forcibly trying to make us move from where we were waiting only to drive back into the drive through line. I moved to the front of the building at this point, because my son and I were in fear of these men's behaviors. He went to the door to retrieve his food and was told the store was closed and I got out to explain he needed his food, because we were told to pull up. When the food was retrieved the two Caucasian women (same culture as the men) in the drive through told the sweet lady(African American) retrieving his food they did not tell us to pull up-they blatantly lied and upset me and she told me to remain calm . I went back around and explained what occurred to the respectable gentleman who was called to the window, because one of the women who treated us ill and accosted us refused--to speak with me. He(African-American) listened to all my comments and questions patiently and told me their GM would be on site tomorrow, because I told him I needed a manager and their camera verification and also I would be making a police report--because my son and I were put in harms way, because of their staff's request to move our vehicle into a dangerous location and they blatantly lied about it. Being a woman of my word--I called West Monroe Police Department and reported everything for verification and documentation of my fear from what occurred, I sought how to contact their corporate office, and I called the store to see if a Manager was available (because I had already been lied on and to) and tomorrow I will be there to speak with their GM and provide proof of my intentions to seek a legally binding resolve to what took place at this establishment, for what my son and I endured. *Update: Once I got home from this trip and considered everything that occurred and talked with my husband and son, again AND remembered who I am-I prayed for all those involved and left this battle to GOD-because I always...

My experience at this place was terrible besides some of the team; whom I haven’t been in a while. My experience goes deep when it comes to this place because as Monroe’s Level Five guide I had to snoop around to find out why the bell lost its spice, that happy shine; it’s Pizzazz! When I entered it was almost to easy because I saw major code violationss Upon entrance; the make table was sloppy with old and new food products crumbled past trailing and even dust in high over head places like the menu board; where even the money is exchanged and everyone, likes to see nice things. The General manager of the stores name is Mr. Chad whom openly mocks his employees for there socialism making himself biracial when it comes to hard work that his employees do. The man behind it all was even missing during my training weeks the entire time I was on his payroll! He never entered into my life the way a General Supporting Manager is supposed to. Not even by way of money to help me; he just stuffed his pockets full of idealism insurance clauses so he could still sit in the General Manager Position/seat. I along with other members suffered great financial instability which also reflects on our Mas tradition: To Live Mas! The TacoBell I know would have never disrespected family; Ohana means: no one gets left behind! My wife’s burrito was not full it just was wrapped with two slices of flour tortilla shells and mines also; but what really makes me grind my teeth about the experience is; i never got to confront him whilst I was there which is exactly typical showmanship from him. Another female manager had to come to me and explain the sensitivity of the crewmen whom reported my presence. The young team members of Taco Bell saved the lucky stars for The Bell but as far as sanitation an overall restaurant experience respect for that particular store has lost respect torwards quantity an quality on burrito packaging when it comes to...

Wish there was a zero stars button!! I placed an order online to be ready at 5pm. I get a call from my husband saying that the worker are saying they never received anything. I sent him the confirmation and all. He went back through the drive thru to try again and show them the confirmation. I'm still on the phone by the way... I hear them tell him he is wrong that they never got anything. He asked for them to make it right because it had already taken off the card. They said they couldn't do anything about it. And in my line of work I know that's a lie!! But whatever. Well then he decided to park and go in and then he seen there was an order just setting in a bag and when asked.... Oh wait here it is I'm sorry. Sorry doesn't cut it!!! People need to learn how to actually work for their money not just be there!! Oh and mind you the manager or assistant manager as it turned out was the one being so pushy on that didn't have anything and how they couldn't do anything about it. All they had to do was turn...