Pio Pio — Restaurant in West New York

I understand some restaurants make mistakes but a lady there who picks up the phone when I called various times including a supervisor chooses to have a good or negative attitude on their customers whenever they feel like it. In the past I’ve also seen an employee eat and talk in front of me over my food which is beyond disrespectful and it is something I had to call out. There’s also an occasion where I made a mistake of allowing someone to use my number to deliver food and they didn’t have the money for it which caused this restaurant to blacklist me. I’ve been ordering from here for over 12 years constantly forgiving for the various mistakes they have caused that I have written above. One of the major mistakes they make is they often mess up your orders. It’s best to order from the 63rd Hudson Avenue. I give my goodbyes to this place, never associating with this...

——post covid review This is an example of a restaurant that pulled a 360 in 2 years. I get it food costs more, totally understandable but they raised prices and skimped back on quality.

Wife got mofongo with garlic shrimp. The shrimp was like a soup, wheres the garlic? Barely any flavor the tostone was dry.

I got the ropa vieja, heartburn attack! Cheap tomato sauce, the yellow rice has no flavor. The yuca was atrocious, frozen yuca not fully cooked the mojo is just embarrassing , literally goya green recaito paste with lime juice YUCK! Tasted chemically.

Something changed here for the worst!

No longer recommended, no longer returning.

——pre covid review No lie, if you want good food at a great price come here!

They’ve got daily specials on deck!!

4 meals + a sandwich and app $42!!!! Where else are you...

I ordered eggs with turkey and fries and I got back a completely different order. I called them and let them know their mistake to see if I could get a refund, they said that the order did not exist anymore so they took it upon themselves to send me a different order without calling me to ask me what order I would want to replace it. When I asked for a refund they did not want refund it because they had “already made it”. They did not even try to send me back a new order after I expressed to them that I had stomach surgery and could not eat certain things. I ended up...