KFC — Restaurant in West Virginia

Worst experience ever! I would rate it zero stars if that were possible. Not sure how this happened. The chicken meat was done, but the batter underneath the crust was not. Only the breasts were like this. I exchanged the first piece, and the replacement piece had the same issue. I showed it to the "manager?" who tried to tell me that is was fat. I told him that it tastes like flour and has pepper in it. I decide to scrape the batter off of the chicken and let it go. This condescending ass brings out a full tray of chicken to the counter and yells across the restaurant, again with the science of chicken. He told me that I would know this if I knew anything about chicken...seriously! The experience ended with us getting kicked out after some choice words. "John" has no business dealing with customers, much less being...

mobile order still wasn't ready after being marked ready on the app. Received half of the order. Had to return to the store and wait another thirty minutes for the other half. The chicken was so over cooked you couldn't tell the difference between original and extra crispy, mashed potatoes were runnier than the gravy, the corn was taken directly from the can and not even heated, and the pie poppers were still frozen in the middle but otherwise drier than dust. The only hope left was the chocolate cake which was at least edible. I don't normally complain and I'm not a very picky person but I kind of expected a little better for an order that was over $80. Also, it was not busy at the time I was there so I don't really see a valid reason as to why everything was...

Placed an online order. Arrived at the restaurant 10 minutes later, after the estimated pick up time. We were told they were waiting on tenders and it would be about 8 minutes. Several minutes after that we were told they didn't have any original recipe chicken breast done and we could wait 6 minutes or get different pieces of chicken. We opted to wait, which got us an eye roll from the employee. 5 minutes or so later we were told they would have crispy chicken ready in 3 minutes if we wanted that instead. The food there is always really good but the service leaves a lot to be desired. It's a chicken place that rarely has any chicken cooked, so much so that we usually choose to go someplace else rather than deal...