Roccos Doughnut Company — Restaurant in Westborough

Roccos. Once you go big you don't go back and Roccos Donuts are genuinely bigger than most other Donut shops in all the surrounding area. A nice variety of donuts to choose from and now they included some egg, bacon, muffin stuff as well. They have bagels and cheese as well if that's what you want to get at a donut shop, don't know if they are made there though.

Usual selection of coffee; hot, iced, nitro brew being new. Should probably ask next time but the coffee tastes a bit fruity so the beans may be from a local roaster. Don't know if they use the same beans for all the coffees.

On to the donuts. Definitely worth it. Good variety, ain't small, what you'd expect a donut to be. Layered cakey and a glaz or shine. Always a themed donut like fruity pebbles or Nutella something. I usually get the half dozen box since it provides a good variety of their mix for that day.

The interior has changed from its previous look and they finally did what they were talking about when they spoke of a small truck for events and stuff so that's great. I didnt see a interior sitting area and that good because I don't ever remember seeing people sitting down and taking their time in the mornings, everybody walks in, buy, and leave and their new interior design helps with that.

They DO take pre-orders and let me tell you why it's great. They can now NOT sell out of your favorite donut when you go there. When do you guys do...

Went on Sunday to pick up two birthday donut "cakes" for my six year old Grandson 's birthday to be told by two young teenagers that they were never made. Mind you I drove from Worcester to Westborough to pick up nothing. The girls called the "manager" and said they could be there in two hours to make them for me which would be great except party would be over. I asked to speak to the manager but was not allowed. So instead I left with two platters of donuts to bring to my Grandson. I was told I would get a ridiculous discount. I would have paid $60.00 for the two birthday donuts to have to pay $46.00 for two platters of donuts. Not to mention I could have easily gone locally instead of a 20 minute drive to get strawberry frosted donuts. The fact management left these two young girls to deal with this situation was so wrong on so many levels. It was all I could do not to unleash on them but I was afraid to upset them. It was bad enough to upset a six year old. No one from management has reached out to me. To say I will NEVER buy or eat another donut from here is an understatement not to mention I will be sure to let everyone I know how they handled...

These girls were set up to fail. It just felt like no one’s managing the situation or giving them any solutions. I paid $32 for a breakfast that wasn’t even what I ordered.

I was excited to finally try this place after hearing so much hype, but honestly, it was disappointing. I ordered online, picked up my bag, and there was no burrito or donut in it which was half the order. Had to turn around and go back in, which defeats the point of quick pickup.

The two girls at the counter were super sweet and doing their best, but told me they didn’t have burrito wraps so they just put it in a bowl. Said it’s “honestly better that way” and that the manager threw out the wraps because they were broken. There’s literally a Stop & Shop across the street with wraps that would work just fine in a pinch. I also thought I checked a box to be notified if an item wasn’t available?

The lavender coffee tasted like hazelnut, but I was assured it was lavender.

$32 for a breakfast that isn’t what I...